Pullen AC does not pay its technicians commission. Do you want to pay $30 for the part you really need or $300 for the part they need? When you hire another company to come "repair" your air conditioner, are you truly getting the part that you need to fix your system?... or are you buying the more expensive part that your repairman needs to increase his salary? We employ only the finest maintenance technicians who will honestly diagnose your ac needs - for your benefit, not theirs.
Whether scheduling online or calling to make an appointment, we guarantee a fast response. We understand that by living in New Orleans, your air conditioning is as essential as, well... air. Anytime without the ac during the summer is suffocating. We want you to breathe easy and not lose your cool. That's why we'll be there when you need us.
Whether scheduling online or calling to make an appointment, we guarantee a fast response. We understand that by living in New Orleans, your air conditioning is as essential as, well... air. Anytime without the ac during the summer is suffocating. We want you to breathe easy and not lose your cool. That's why we'll be there when you need us.
Highlights and features
- Commercial HVAC, Maintenance Services, Repair Services, Heating Services, Indoor Air Quality, Residential HVAC, Systems & Equipment, Installation Services
Services
Residential Services
Report
Customer Service is a word we take very seriously at Pullen. Our goal is for you to be 100% satisfied with every service or installation we provide for you and your family. Our priority is our customer; we take pride in taking care of your heating and air systems. WE SERVICE ALL BRANDS, not just the ones we install! In addition, we offer many services that can greatly increase the efficiency and comfort level of your home, all while decreasing your energy costs.
Commercial Services
Report
Indoor Air Quality
Report
Reviews (11)
Mr. White
Aug 10, 2022
W. Ruddy
Aug 10, 2022
Robert Link
Jun 24, 2022
Sandra Derenbecker
Jun 07, 2022
Logan Gaylord
Jan 25, 2020
After having another company come out and tell us we needed to replace our entire furnace we thought it best to get a second opinion. Pullen came out and fixed the problems that past techs had caused and informed us that our furnace had plenty of life left in it. The tech Josh went above and beyond, I would highly recommend Pullen AC to anyone.
Daisy Dodge
Mar 08, 2019
I called Pullen to diagnose a loud rattle in my HVAC system. Sam was very courteous and knowledgeable and quickly identified the problem. He gave me an honest assessment of the system and helped me determine a plan of action for repair and eventual replacement that fit within my budget at the time. I highly recommend Pullen, as does my father, who is a picky customer! Five star service and staff.
Lok Anc
May 06, 2018
I am a builder of 16 years and started using Pullen Ac about 4 years ago. They are professional and knowledgeable. I first met them when they came to fix another local Ac contractor's mess. The owner Eric is fair and stands behind his work. I won't use anyone else on my homes that range from 600K to 1.6 million. I only wish I met them earlier!
C. C. Rabb
Feb 06, 2018
In my opinion, this should not happen from a top HVAC company in the Deep South: For starters, the installation of the unit in the attic was wired incorrectly. The HVAC unit was wired to a breaker not rated for the Amperage. Next, the A/C unit was full of mold and had to be cleaned out with duct work replaced. (In my opinion, not sure if this is attributable to Pullen.
Although it is their unit and their tonnage recommendation). NOW! Yes, there is more. The HVAC unit in the Attic is blowing the fuse every time it tries to engage. Heat or A/C. This unit was purchased new August 2015. Service Tech gave us time slot of Early AM or Last Call on Friday. Needless to say the Tech did not show for either time slots or answer his phone.
The dispatcher did not locate the tech or send a different one out. The HVAC system is not going to be repaired over the weekend. We are cancelling a party scheduled for this weekend due to not being able to provide a climate controlled house. Thanks Pullen. Your service and products really shine through on this one.
Although it is their unit and their tonnage recommendation). NOW! Yes, there is more. The HVAC unit in the Attic is blowing the fuse every time it tries to engage. Heat or A/C. This unit was purchased new August 2015. Service Tech gave us time slot of Early AM or Last Call on Friday. Needless to say the Tech did not show for either time slots or answer his phone.
The dispatcher did not locate the tech or send a different one out. The HVAC system is not going to be repaired over the weekend. We are cancelling a party scheduled for this weekend due to not being able to provide a climate controlled house. Thanks Pullen. Your service and products really shine through on this one.
Jeffrey Serpas
Jan 07, 2014
Recently had my entire system replaced (including ducts). Consultant did a thorough job sizing my house for the proper unit. Questions were answered promptly in person and over email. Install team was courteous and performed the job with a high level of quality (from what I can tell looking in the attic and how all the news ducts were run). Overall, very pleased.
Jonathan Solomon
Dec 28, 2013
I called in a service job on my ac that had been cooling less and less over the last couple summers. They sent out some young guy who looked like he had barely been out of trade school. He hosed some grass off my compressor, told me not to use allergen filters because they inhibit airflow and told me my ac unit was too small for the house. It wasn't too small a couple years earlier.
He also said there were no freon leaks, which was my first guess as to the problem. When my air continued to suffer, I called another company who found/replaced a rusted out leaky filter and refilled the freon. I wouldn't bother with a company that can't even take the time to diagnose a freon leak.
He also said there were no freon leaks, which was my first guess as to the problem. When my air continued to suffer, I called another company who found/replaced a rusted out leaky filter and refilled the freon. I wouldn't bother with a company that can't even take the time to diagnose a freon leak.
Amy Bakke
Nov 16, 2013
Company is easy to work with. Scheduling is easy and they can be flexible to your needs. Systems work great and are installed correctly the first time. The men they have installing equipment are extremely nice and courteous. Happy to answer any questions you might have. David and his team are going to be the first people I call if I need A/C work done on the property again! Thanks y'all!