Wiley

Wiley's scheduled a repair for 2 condensate pumps on a Friday starting at 8 am. They called me at 8:15 am same day, after I had driven 2 hours to let them in, and let me know they had failed to obtained the needed parts & needed to reschedule. They clearly were aware of this day before and did not bother to let me know the day before. They clearly had already rescheduled their repair people for another job when they should have been taking care of the one they promised to do for me. Mike was rude to me from the very beginning of the bid process to the end. I highly recommend not using this company.plenty of others out there with more concern & respect for their clients needs and time.

Would highly recommend Wiley's Plumbing & Heating. From start talking with Ryan making the appointment he was very friendly, courteous, and flexible with Appointment schedule. Then Greg and Angelo coming to fix my problem with heater they both introduced themselves first. Both were amazing. Very nice, clean, knowledgeable, on time. Definitely will recommend them to Family and Friends. Thankyou Ryan, Greg and Angelo

Where do I start, we had a tech out in august last year to replace several faucet handles and fix leaks. That was done but the handles to the bathtub become harder and harder to turn and eventually became so hard to turn my older mother had to use silicone jar openers to turn the hot and cold water handles. They came back out in January and installed valve stems supplied by me that were the same brand/ make as the ones installed previously by them, their tech said they'd work.

Well within 2 weeks we noticed a damp rug in the hallway just adjacent to the bathroom and pulled the rug, followed the water damage and found a massive leak when the cold water handle was turned on in the bathtub. Several weeks went by and we got a bill in the mail- once contacted the GM attempted to blame "faulty materials" for a "misshapen O ring" that was installed by their tech.

The communication with the company have ceased and all blame for the leak is attempted to be placed on consumer bought materials? Now there is flooring damage and possibly mold in our wall. The GM doesn't believe they should be responsible for damages their tech caused.

This was my third attempt with plumbers to get a bathroom sink leaky faucet and a broken bathtub diverter repaired. I was getting discouraged and concerned that there were some major issues which would require extensive and costly repairs. Fortunately I met with Kevin, I could tell right away that he knew exactly what the problem was, he had all the tools available in his truck and had both issues resolved in 30 minutes. I will only use this company from now on the properties that I own. They are professional from the people in their office to their staff in the field.

I want to say thank you to Wiley's plumbing and heating. They were extremely professional and kind. They did an amazing job and it took very little time. I would recommend them to anyone and will certainly use them again! Thank you! Services: Plumbing pipe repair, Installation

Since writing my original review in 2015, I've had wileys do all my plumbing related work. In fact moments ago, I literally just had Ralph come over to help with a clogged drain and I could not have been more impressed. I was on a call for work but Ralph waited patiently while I tried to jump off my call. Ralph was in great spirits and took care of the plumbing challenge really quick.

I apologized profusely to him for being so rude and he was completely understanding. At our house, We have a running joke that when I mess something up plumbing related or need something plumbing related to be fixed, its time to call Ralph! I will always call Ralph @ Wiley's first for anything plumbing related! Thanks Guys!

Wileys does an amaizing job. They're extremely professional, curtious, and knowledgeable about what they do. Wiley and his team will tackle anything you throw at them with precision. Don't think twice about looking anywhere else for your plumbing or heating needs.

We needed to replace our heating and air conditioning system and put in a new water heater. We got three quotes - one outrageously high, another half the price, and Wiley's was $1,000 more than that. We chose Wiley's because the staff came across as very knowledgeable and professional. The Wiley's quote included a full explanation of what would be done and it was typewritten.

The lesser quote was handwritten, barely legible, and it was unclear what would be done. Wiley's was on time, everything went very smoothly and was completed the same day. We highly recommend Wiley's.

Had an employee of this organization flip me off the other day at a light when I had the right of way. Got the whole thing captured on dash cam. Real professional dude.

We used Wileys to run a gas line through our attic to the backyard, to the BBQ and then around the backyard to a firepit they did the gas line work for. Jesse was the supervisor who set up the work and made sure it was done right and on time. Max was the guy who did the work. These guys were always on time and the work they did was awesome. Everything passed inspection right away and they worked hard to make sure the work was done within a schedule we needed. I recommend these guys highly.

I've used wiley's several times for my office and they alway go over and beyond. the office is very old and can be somewhat challenging to work with. but they always seem to get the job done without to much trouble. thanks guys, keep up the good work!

One of their drivers ran a stop sign and cut me off. He then went well over the speed limit. This tells me what kind of people work for this company. If I need a plumber, I would go somewhere else.

Ralph J has fixed multiple things in my apartment. He is so kind (even when he's been called at 9pm) and obviously fixes our plumbing issues! I highly recommend Wiley's and Ralph, specifically!

Wiley's duct cleaning service just completed. Matt worked five plus hits straight on our house. After explaining the process thoroughly, he set up the equipment and began. Before packing up his equipment, he again told us what he did and found. He then tested the heating and air conditioning systems. Matt has over ten years experience at cleaning ducts and dryer vents. It shows.

They were extremely messy, stomping around my shower with dirty shoes then walking through my house even after I asked twice that they wear booties. I have 2 babies so I try to keep the flowers clean. They left black hand prints all over my shower and a mess in my bathroom as well. They also blasted music while they worked which I found to be very unprofessional and rude. I'm sure there are plenty of other plumbers that clean up after themselves and behave in a professional manner. I would NOT recommend Wiley's at all.

All summer they worked on an AC unit. Not only was the unit on it's last leg, but it was a drive of 25 minutes to Stead everytime. When finally the unit rejected every part and fix. They did a great job replacing the unit quickly, and at a great price. Thank you Wiley's. You truly are invested in your clients needs.

Never, ever again! The guy broke a piece, had to go get a replacement and charged us for the piece he broke and time spent to get it. The house is about 3 minutes from Lowe's but he was gone for 1 1/2 hours. He fiddled around and finally completely the work in a record 6 1/2 hours. We've had the same work done on our primary residence by a different plumber (who was unavailable for this job due to his time constraints).

The plumber who did the work in our primary residence finished in less than four hours! That equals 2 1/2 hours at $85.00/hour that Wiley over-charged, plus marking up the price of the piece that had to be replaced. It was marked up 500%. What a rip! Go with this company if you want to waste your money and time. If both are important to you get ANY other company!

Wiley's came out for a weekend repair of a bathroom sink in a rental home we own in Sept 2017 (I know, late post). the pop-up assembly needed to be removed and replaced (true cost about $25 for the part and 45 minutes of labor) Their charges. 2.25 hours straight time.75 overtime after hours $161.70 for bronze pip-up $3 fuel charge A total of $417.83, which if anybody is familiar with that issue, knows them charging me this much should be a crime!

This is a horribly disorganized business. We requested an estimate. A guy came and let us know that he didn't have his estimator with him, so basically we took time to meet with him for nothing. He assured us that his estimator would get in touch with us, but quite a bit of time has transpired and it hasn't happened. We are not going to hunt him down, because we have gone ahead and hired a different (competent and organized) company.

They charge me double. They broke toilet. Replace it what they said is free. They replaced it, but 3 months later I got invoice for the job I already paid and toilet replacement what must be free. Overall the replacement was not necessary and easy can be repaired, but guy did not want to cut and replace bolts, they told me to replace all toilet. This cost me extra $$ plus extra job for Wiley's what that actually wanted. Very bad business.

Travel time $40, me thinks not. Along with the minimum service charge $80. Be very careful. I learned of this charge after I called them to enquire why I was charged for 2 hours service when the technician was in my house for 1.5 hours

Excellent work done! My plumber, Robert, was fast, efficient, and very professional. I gladly recommend Wiley's services.

I was without heat for an entire weekend with temps outside in the 30's and my house at 52-55 degrees. Couldn't figure out what was wrong with my furnace or thermostat and the furnace just kept blowing cold air into my house. I called Wiley Plumping and heating an they were very very kind and quick to arrange help for me. I waited VERY little time for for the appropriate person to call me back and show up at my door.

They fixed my issue and got heat back in my house for we very quickly and were beyond nice and helpful about it. I will be using Wiley for all of my future plumbing, heating and AC needs. No question. I highly recommend them!

Had Wiley's install 2 new faucets in our master bathroom. Couldn't have been happier with their service. showed up on-time, and the job was done smoothly for a reasonable price. Will definitely keep them in mind for future plumbing needs!

I have always had a good experience with this company. Contrary to the other review, I think they had a bad technician that time and it was probably communicated poorly (don't know). Anyway, my experience has been good. We did a kitchen and bath remodel and everything was fast and all of it looks great (1 full baths and kitchen). Jason and his team coordinated with my demands to get things done on a fast schedule. PERFECT! Plus, on our rental, we had a new sink and faucet installed, plus re-did the sewer line in the back. That was a ton of work - all went smoothly.

Thank you to Wiley's Plumbing and Heating. You guys made the remodel process easy and the work was great. The plumbing interaction with other contractors was perfect. The kitchen and bath remodel was done in a week! We appreciate it. THANK YOU!