From the beginning, my company became recognized for its honesty, commitment to customer satisfaction, and excellent, professional work. My family and I were surprised at how quickly our company began to grow as more and more calls we received, on a daily basis, were from people referred by their family, friends and neighbors. By choosing to honor old, tried, and true values, I began to depend less and less on commercial advertising and more on the word of mouth of our satisfied customers. To this day, this has not changed. Our customers are still the biggest, single reason for our continued success and prosperity.Continually investing in education, where our skills are frequently updated and enhanced is a routine part of the way we conduct business. Frequently attended are training classes and seminars presented by major manufacturers, such as: Trane, Rheem, Bryant, Carrier, York and Williamson to name just a few, and our customers are always the benefactors to our increased knowledge.
Highlights and features
- Commercial HVAC, Maintenance Services, Cooling Services, Design Services, Repair Services, Heating Services, Replacement Services, Indoor Air Quality, Residential HVAC, Systems & Equipment, Installation Services, Ventilation Services
Associations and certifications
- Better Business Bureau
- Chamber of Commerce
Services
Indoor Quality
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At J.J. Smith Heating & Cooling, air quality control is our specialty, and we pride ourselves on going above and beyond the call of duty to provide our clients with best-in-class air purification systems at affordable prices. We are unwaveringly committed to setting the industry standard for workmanship and service, and we thank our customers for showing their appreciation by referring us to their friends.
Heating
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J.J. Smith Heating & Cooling Co., Inc can handle all of your heating and cooling needs, whether you need a gas furnace or electric heat pump. We can provide you with the initial sale experience of a new heating or air conditioning system to the later service and repair of the unit. We work with most name brands and several suppliers to give you the best selection possible.
Cooling
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Air conditioning is one of the best, most cost-effective ways to stay cool in the summer and keep your system running at full capacity. No job is too big or small, and we deliver 100% customer satisfaction on every project. So whether you need air conditioner work for a single unit or an entire office building, our highly trained and experienced contractors will provide the speedy, high-quality service you can depend on with J.J. Smith Heating & Cooling.
Reviews (13) Wade Sexton
Jan 29, 2022
Baby It's cold outside! Woke up at 5 this morning and baby, it was cold inside, about 45°. Thought thermostat had gone bad because of the way the furnace was cycling, but not sure. Called original installer from 25yrs ago and they had trouble scheduling. We decided to try and stay with someone local and called J.J. Smith Heating. Explained the problem to them and they had someone at our home within an hour.
It was not my thermostat. They explained and showed me the problem. Now they could have gotten me for the cost and replacement of thermostat, plus fixing the real problem without any argument from me, but they didn't and that people, is honesty! I truly believed our bill would have been double what it was. A big thank you to Andy for your prompt and honest service. We highly appreciate and recommend J.J. Smith Heating!
It was not my thermostat. They explained and showed me the problem. Now they could have gotten me for the cost and replacement of thermostat, plus fixing the real problem without any argument from me, but they didn't and that people, is honesty! I truly believed our bill would have been double what it was. A big thank you to Andy for your prompt and honest service. We highly appreciate and recommend J.J. Smith Heating!
Rebecca Robb
Jan 14, 2022
Teresa Brown
Jul 07, 2021
Called them first because my sister used them and told me how honest they were. I got the answering machine because it was 10:00 at night, so I then called another company and scheduled an early morning service. Then my phone rang it was JJ Heating and Air. I told them I wanted them to come out tonight. They came out and a/c was up and running in 45 minutes. Very honest and professional! Will use them always in the future.
Paul Hillebrand
Feb 23, 2021
It was 7 P.M. on a very cold Saturday evening when the 5 year old furnace would only cycle on and off. Couldn't get the room temp over 65 degrees. Our usual HVAC guys said Monday was the earliest for an appointment. JJ Smith had a guy onsite in 30 minutes and the system running in 45 minutes. Fixed enough so replacement parts could be installed in a few days. Prompt, friendly and knowledgeable service at reasonable prices!
Alisha B.
Jan 14, 2021
Meagan Hawkins
Nov 22, 2020
Kyle Brogan
Jun 30, 2020
Not very pleased with the level of service from this place. I'll give them two stars if only for a quick response time for sending out an individual to speak with me when we were having issues with our AC.After that everything went downhill. It started with the sales representative forgetting that we had an appointment. I had to call him, and remind him we were supposed to meet.
Then once he was at my house, and I showed him my systems he proceeded to tell me that my system that had been running for almost 20 years was a 'Lemon' and that I should get it all replaced. I don't know, maybe he doesn't know what it means to call something a lemon. Anyway, after all that he never even called back or sent an email with a quote for work to be done! Luckily there are several good HVAC outfits in the area. To be sure JJ Smith lost my business or any future business from me due to this experience.
Then once he was at my house, and I showed him my systems he proceeded to tell me that my system that had been running for almost 20 years was a 'Lemon' and that I should get it all replaced. I don't know, maybe he doesn't know what it means to call something a lemon. Anyway, after all that he never even called back or sent an email with a quote for work to be done! Luckily there are several good HVAC outfits in the area. To be sure JJ Smith lost my business or any future business from me due to this experience.
Joshua Eastlake
Jun 26, 2020
Christine Watkins
Apr 11, 2020
This is the 2nd time I have used J.J. Smith, and I have no hesitation in giving them 5 stars. Service technician, Chris, is just finishing up, and once again I am very happy with his knowledge, thoroughness and professional manner. Also impressed with Julie who answered my call this morning and was able to get service scheduled for my faulty AC on this very hot day after the 4th of July! I am removing all of those other service company stickers from my unit and will only use J.J. Smith going forward!
Ian Pappenheimer
Mar 29, 2020
A/C went out yesterday, called them in the morning and they were 1/2 hour later. Had to order a fan because it was seized up, not something they stock on a 10+ year old unit. Said if we get lucky could be that evening but most likely the next day. Somehow got the part way quicker than expected and had us up and running less than 5 hours after I called. Great people and great job!
Brian Higgins
Feb 21, 2020
My ac broke down during a string of 95 degree days. I stoped by the office and showed pictures of my unit. They gave me several options and prices. I decided on the size and unit I wanted. The salesmen came by my home, confirmed the price quoted was correct. He also dropped off a temporary unit so I could sleep in comfort. The next morning the crew showed up and did a great job. After the job was completed and they were paid in full I had a small problem. They came right out and fixed the issue. Great job JJ and thank you.
Kevin Duffy
Nov 12, 2019
Catherine King
Apr 06, 2019
I Am Editing my Post after a call from the owner. The owner- ANDY - called me and spoke with me about my issue and explained that the person I was working with and the hard pushing sales man had both been fired. He offerred a full refund of my money, which I didnt ask for, but a GOOD business owner should always offer. The only reason I didnt leave a 5 star after speaking with Andy is becasue I feel that he IS sincere, but needs to put his personal contact information or have a place to file complaints that go to him as the owner on his site.
When I had my issue, I had no idea that there was an available owner who would have cared and responsed and HOW to get to them. Andy is agood local small businessowner who cannot be properly represented by all of his employees and will gladly extend himself to maintain honor in his business. LIARS DO NOT TRUST (hoped being a smaller local company I would get someone trust worthy) I dont know if you can give a negative 4 star review but they should get one.
I was told that it was going to be $85 to come out and assess the broken airconditioner. Tech came out and "cleaned the unit" to see if it would work but after cleaning it said that the compressor was broken. Then went down to look at the coolant and stated there was an oil leak. I didnt think to go check it with him, just believed him. They were telling me i needed a whole new unit which would require a new furnace too. Paid $185 ish for him to tell me there was oil leaking in the furnace space of the AC, and to 'clean' outside unit to test the compressor. Had a friend come out who does corporate HVAC and he took a look. 1- the unit was still dirty, i t was still very dirty-- (so the cleaning was incomplete-).
Found that that the compressor in the A/C unit was not the right compressor (a previous tech -former house owner had put in it) and that was broken (he didnt even look to see and if he did didnt know enough to know it was the wrong kind) and the friend went and looked for an oil leak (and I tagged along this time) and there was NO oil leak, no sign of an oil leak, no residue ANYWHERE.
There was a man from JJSMith that was going to come out to measure and look at space to give an estimate for instal of a new unit l, but timing wasnt good and interesting-- he never called back to try to reschedule. Could it be becasue he knew it was BOGUS? Friend went and got the right compressor for that unit and the A/C was fine as he topped off the coolant as well. DO NOT TRUST THIS COMPANY
When I had my issue, I had no idea that there was an available owner who would have cared and responsed and HOW to get to them. Andy is agood local small businessowner who cannot be properly represented by all of his employees and will gladly extend himself to maintain honor in his business. LIARS DO NOT TRUST (hoped being a smaller local company I would get someone trust worthy) I dont know if you can give a negative 4 star review but they should get one.
I was told that it was going to be $85 to come out and assess the broken airconditioner. Tech came out and "cleaned the unit" to see if it would work but after cleaning it said that the compressor was broken. Then went down to look at the coolant and stated there was an oil leak. I didnt think to go check it with him, just believed him. They were telling me i needed a whole new unit which would require a new furnace too. Paid $185 ish for him to tell me there was oil leaking in the furnace space of the AC, and to 'clean' outside unit to test the compressor. Had a friend come out who does corporate HVAC and he took a look. 1- the unit was still dirty, i t was still very dirty-- (so the cleaning was incomplete-).
Found that that the compressor in the A/C unit was not the right compressor (a previous tech -former house owner had put in it) and that was broken (he didnt even look to see and if he did didnt know enough to know it was the wrong kind) and the friend went and looked for an oil leak (and I tagged along this time) and there was NO oil leak, no sign of an oil leak, no residue ANYWHERE.
There was a man from JJSMith that was going to come out to measure and look at space to give an estimate for instal of a new unit l, but timing wasnt good and interesting-- he never called back to try to reschedule. Could it be becasue he knew it was BOGUS? Friend went and got the right compressor for that unit and the A/C was fine as he topped off the coolant as well. DO NOT TRUST THIS COMPANY
