Precision Heating & Air, LLC

Fixed my unit in no time! Called them up first hour and Derek came immediately, checked what was wrong and repaired it just like that. No early morning attitude. Thanks! You are a highly recommended company for me.

The Best Austin Air Conditioning & Heating Company!! Corey came out Friday night after hours and had our air conditioner temporarily up and running. Due to the age and many problems he suggested and quoted a new system. John and Gary were here the next day installing our new unit. I have lived in Austin for many years and have never experienced service like Precision Heating & Air offers, I would recommend them to everyone!!

12 out of 10 stars for this group! We have been a customer for over 10 years, and this group keeps getting better! Jeff (one of the service team) is extremely knowledgeable and delivers exceptional quality. We now ask for him specifically for the unit service checks as he treats our home like it is his and ensure all things are running 100% and we know how to properly care for our units.

He likely saved us thousands in a new unit by teaching us some prevention techniques during a remodel where dust and debris tend to clog a system. Tom and Robert, two of the leaders we have met as we had a recent issue that needed their attention and support, came through in spades. They were thoughtful, consultative and moved with a sense of urgency to support.

Something we are struggling seeing as our town is booming with home repair need! I learned Fox recently purchased Precision and clearly it elevated Precision to another level given the three above are just to name a few from Fox. I rarely write reviews, but this team deserves both the recognition and additional business that would come from a positive review. They are phenomenal! As a homeowner in Austin, TX, there is no other AC company I would want on my side. You will have us as a customer for life!

My AC went out and they were able to get a technician out faster than any company. Billy, the technician, was very nice. He explained things to me in simple terms and as he went he updated me on what he was doing and also the things he ruled out and potential causes. I will definitely use them again. Service: A/C system repair

Our air went out & Precision was the only company that could send someone out in less than 24 hours & made scheduling easy! Brandon was our service person. He called prior to arrival & arrived right on time! He was very nice & knowledgeable! He had our AC blowing cold in no time at all! Brandon was professional & conscientious about our Covid safety protection even during this time when most no longer wear mask!

He did not try to upsell us & completely checked that our air conditioner didn't have any other hidden problems. Our repair ended up being minor & we were only charged the service fee! He was in & out in record time leaving us in cool comfort! I highly recommend him & Precision Heating & Air!

Ramiro was professional, efficient, and knowledgeable. He had my problem diagnosed and fixed in a matter of minutes. He explained things so that I could understand them, and made suggestions on how to better maintain my unit and extend it's life. I highly recommend him and will ask for him by name if ever I need AC service again. Service: A/C system repair

Would definitely recommend! Ac unit breaks down in the hottest day if the year. Needed fast service which they delivered on, SAME DAY! Daniel checked out my unit and was quick to determine the problem. He explained why the capacitor needed replacement and tried to first find out if I was still under warranty. After changing the unit Daniel walked me through what he did and what he was looking for to ensure nothing else needed replacing. AC is back and working 100%. Will be my 1st call if I ever have any issues with my ac in the future.

Eric our Tech was awesome! When nobody could service the residence on a Sunday because of availability, Precision sent out a great Tech and had the ac fixed in under 4 hours from first call. Eric was early and made sure he took care of everything. He was very professional, explained the options and fixed the issues fast! We were up and cooling in 100 degree day within 20 minutes.

He was honest about the service and how long it would last and offered multiple options and pricing to allow the best decision to be made. Although, dealing with issues is an never fun, the experience with Eric was great. I don't often comment about service but today Eric did such a good job I had to acknowledge him and Precision.

We worked with Geoff and he was super professional and friendly, right from the start when he made a trip to our house even though we originally missed his visit. Geoff not only quickly diagnosed our issue, he took the time to explain to us exactly what was going on and made short work of what was wrong. He was super quick and effective and just an all around very pleasant guy who helped our family out of a jam on the first hot week in Austin! Thank you Geoff, you made a difference! Highly recommended!

We had two men from Precision heating and cooling come out to evaluate our furnace and air conditioner, and diagnose some air flow problems. They charged a $99 fee to do diagnostics on my system, reasonable I think. They were professional, timely, and gracious in explaining everything they saw and recommended. We appreciated their help and will mostly likely use their services to install a new unit.

Abdul the HVAC Technician was effective and knowledgeable, and did a great job of doing my winter check-up and service on my HVAC system! He did this with respect and a big smile Service: AC maintenance

A very thorough check of my heating /cooling system was performed as part of my customer service program. Precision Heating is a first class business Services: Heating maintenance, AC maintenance, HVAC maintenance

William was very knowledgeable, helpful, thorough, and especially friendly. Looking forward to having him available for future service whenever needed. Thank you for a great job done! Service: HVAC maintenance

Pricey but very knowledgeable and quick to respond. Services: AC maintenance, HVAC maintenance, Thermostat repair

Precision Heating & Air was a fabulous company to call in for help. They: a) juggled around their technician schedule on a weekend to move up my appointment when my AC was no longer keeping temp b) showed up slightly early to the appointment c) explained everything in detail, replacing a blown capacitor and topping off my coolant d) left me with an AC that could hold temp and had the appropriate temp drop The technician was more than happy to explain the technicalities too rather than brushing me off. Also, the technician legitimately enjoyed my toddler coming in showing him random things which was really sweet.

Today, on a holiday, we arrived home from out of town to find our air conditioner not working and a whole lot of water below it. I called Precision Heating and Air and Ryan came out to our house within 20 minutes! 20 minutes! We were so surprised that we could find any help today. We are beyond thrilled with Ryan. Thank you! Service: AC repair

Update: The sales rep was able to get an appointment for first thing this morning and made the arrangements well after office hours last night. So, that effort is appreciated. Also, the install took about two hours this morning, and the team has already left. No issues from that either. In short, the issue was fully resolved within 24 hours. In addition, the rep felt sincere by his tone and efforts to correct the mistake, and due to those efforts, I believe the experience overall has been a positive one. Original Issue: They were supposed to replace my AC this morning, but no one ever showed or called to update me.