Ace Plumbing

Ace is amazing! They came to my house 4 separate times in a week to fix my water heater when it kept breaking. Very professional and friendly, I would definitely recommend!

I use ace all the time for my plumbing needs. This time I had a new refrigerator delivered from home depot and they would not take the old one until I had a water shutoff valve behind my refrigerator some new regulation. I was at work called Ace and they could have someone out the next morning. Which they did. He had the shutoff valve installed fast and did an excellent job! As usual!

I was very impressed with Ace Plumbing. They installed new AC and heating. Everyone I came into contact with was very kind. Boomer was great to work with. Michael and Dan were my technicians. They were awesome. I will definitely recommend Ace to my family and friends.

Critical: Quality More than 3 attempts to fix air conditioning not successful. Calling on the phone only led to the front desk lady telling me that their technicians are going to "take their best attempt to fix it". Very misleading company with shady work. Would definitely not recommend anything to do with their cooling work.

Start to finish, this was an outstanding job. I called late afternoon on a Friday to get my septic sewer unclogged and they got me worked in quickly with very competent, efficient, and personable guys. I'm happy with the service, speed and price, and recommend them without reservation. Thanks!

Ace installed a water heater for us that failed 1 year later just after the warranty expired. They unabashedly charged a hefty repair fee. They are an old company but are not very innovative and won't offer much in the way of customer satisfaction. That was disappointing because we had 3 installations from them in 2017 on our rentals. One rental they quoted an installation of $2,610.67 skinny tank.

I found another plumber to do it for $927. Soon after I also found another plumbing company that provided easy to read computerized statements that not only provided a excellent repair service but also listed several things to consider for future. That company sent plumbers that were courteous and knowledgeable and prided themselves on customer service. That said, I could not recommend Ace Plumbing.

I writing this while it is still fresh in my mind. I needed a diswasher connection and they informed me it would be $96.00 an hour, one hour minimum. The technician showed up and reviewed what had to be done. After I supplied some of the parts he had called and ordered some more parts. I spent a total of 40.00 on my parts as he only credited me 20.00.

He kept going to his truck and searching for what he needed. My associates and I felt as he dragged the job out to a total of 3 hours. Which only should have taken an hour tops. They billed me for $379.00. I said I felt like I got ripped off, and believe me I did. I had another company bid it for $225.00, but I had to wait for 2 weeks. Needless to say I informed them I will not be using Ace Plumbing again.

I called the office and spoke to a gentleman there and he didn't seem to care. This was at the most an hour and a half job. I felt like I have been taken advantage of. If you can wait for the company that will give you a fair price and great service, wait for them.

After using them several times, over the last 10 years, because I had a friend working for them, two years ago they came to my house to replace a water heater. The technician was a family member of the owner and replaced The water heater with no problems. Two weeks later we found out he had unplugged our deep-freeze and forgot to plug it back in There was only one plug close to the hot water heater so it couldn't of happened any other way.

The plug was only for the deep freezer When I called the company several times and requested to speak to the owner (several times ) I was given the runaround and all they told me was that the family member (technician )would not have done that ever. A professional caring company.,,,. ( not ACE ) would most likely have apologized for this instance and at least tried to replace some of the food instead of telling me. no we didn't do it, .it's not our fault. I would give Ace a one star.because at least they installed the water heater.