House Call Company

SCAM business! The most unreliable business. Dean was very nice when he had to sell me a unit that cost over $5000 brand new; every since then has been a complete different story. This guy is a pathetic SCAM, this business is a joke. The worst customer service imaginable. The New unit has needed 6 repairs! Dean always tries to slide out of responsibility. Pathetic business needs to be shut down. The reviews on their Website are cherry picked.

They are absolutely great. Very nice people. Very respectful and on time.

I have never had a bad experience with anyone who has provided service for my house repair needs. Great people to work with. Employees seem to be " family " not just an employee. All work is done in a timely manner. It's hard to find good people to work with these days. This company is the best at what they do. Love all the folks that have been to do various jobs.

Everyone who came out to my house from this company were professional and knowledgeable. Dean came out and completed the work and gave me a lesson in pipes and plumbing at the same time. He wore a mask and shoe protection. I would definitely recommend this company.

This is one of the best companies I have ever worked with. They gave a reminder call the day before the appointment, called an hour before the technician was to arrive. Doug arrived right on time then put shoe covers on his feet before he stepped in my door. He's extremely skilled, kind and polite. I highly recommend!

A top quality operation. Very happy with the finished product. Dean and Gunnar exceeded my expectations for the duct replacement. I won't be using anyone else. Services: Install ducts & vents, Repair ducts & vents

Mr. Dean was very punctual, and very professional while he did a waterline leak inspection. He did a thorough review of the job site. He knew exactly what he was looking for, and he had the right tools for the job. I was very pleased with the findings. I would definitely recommend him, and the House Call Company.

Friendly and courteous service. Dean searched until he found a solution to my problem. Great experience!

Patrick was very helpful in explaining every step of the repair to me. He came out to diagnose a leak and by the end of the day he had the problem fixed. I did not expect to get a same day repair and was delighted when he informed me that he could be done with all of the work the same day. He also gave me a courtesy call 40 minutes before he came and insured that I was at home. This is a great company with great customer service.

Great staff! Jasmin got back to me exactly when she said she would. Dean showed up shortly after and was very friendly and explained everything. He had Patrick show up to help out replacing my water heater. They worked quickly but very meticulously throughout the job. Never tried to upsale me or pressure me into anything extra. Best experience I have had with any service company in all of Hampton Roads!

I love this company. They are so helpful, responsive, and responsible. They don't try and up-sell me things I would never want/need nor do they claim something needs to be done that doesn't. Basically they are honest. If you want a great general contractor / a jack of all trades company so you only have one number to call of something breaks, you can't go wrong with House Call Company.

House Call sent someone to our home regarding a few home inspection repairs. I was told beforehand that there would be an $89 Dispatching fee but that I would receive a quote for the work. When the day came for the appointment, the guy showed up 45 minutes early, without informing me. The technician took the list of repairs, walked through the house for about 10 minutes and the told me he needed to go back to his vehicle to contact his boss. 10-15 minutes later, he came back in the house to see about my availability the following week.

He informed me that I would receive a quote at the next appointment and then I'll make third appointment to have the work complete. For $89 I received nothing, no insight regarding the work, no quote and nothing complete. A complete waste of time.

Awesome! Everyone was very polite and nice! Mr. Dean Thomason was awesome and he went above and beyond and addressed all my concerns regarding my bathtub. I called last minute near closing time and Dean arrived the same night within 30 minutes, he diagnosed the problem and eventually repair it. He did an excellent job and I will definitely call House Call for my future plumbing needs.

Excellent service! My wife and I were very pleased with the professionalism and care of Dean Thomasson with House Call Company. He was quick, clean, and concise in his inspection, repair and communications. Having a stranger in our home who we feel comfortable with is important to us. Dean definitely made us feel comfortable from his appearance to his conduct and communication. Thank you House Call Company. Thank you Dean for providing prompt and efficient service.