McMaster

I highly recommend McMaster. Being from out of state, we didnt know what company to contact. We needed two complete heating and a/c systems installed. Both Ron and James were most helpful in finding the Carrier products that suited our needs. The McMaster technicians who installed the new system were very professional and polite.

We talked to five different companies regarding replacing our 3-ton 23-year-old Carrier HVAC furnace+AC system. Ron was the most impressive of the bunch, he knows his stuff and he was the only one that sat down with us to lay our our options and to answer all our questions. His estimate wasn't the lowest, but we were confident that we'd be getting a quality system expertly installed. Everyone on his team was professional and helpful during the installation and afterwards, and the new Carrier system is working great.

Last summer, I obtained four quotes for a replacement AC and furnace. I did a lot of analysis to figure out the kind of equipment and size of unit that I thought would work well for my home. When Ron McMaster came to my house to give me the quote, he was patient and answered all my questions (and I had a lot). Of the four quotes I got, Ron provided the only one that included the size and kind of equipment that I believed that I needed.

The price for the system was fair, IMO. It was not the cheapest, but it included everything I was interested in. And I appreciated that McMaster is a Carrier factory authorized dealer. The team that installed the system was led by Anthony. Each member of the team was very professional and hard-working. They made sure to clean up everything at the end of each day. Anthony was super knowledgeable.

There was a loud rattle which I hadn't noticed in my original system because that system was so darned loud. But with the new Carrier system being so quiet, we could then hear the rattle. Anthony ultimately came back and replaced some kind of pipe, eliminating the poorly-routed one from the original unit's installation. Anthony was so patient tracking down what was causing that loud rattle - I was very grateful. Anthony also took time to explain the new thermostat to me.

I requested that Anthony place the thermostat in a slightly different location from my original one, resulting in a hole in the drywall from the original thermostat. McMaster arranged for a person to patch and repair the drywall, which I appreciated. Additionally, Jennifer and all the office staff were very kind and helpful in all our interactions.

Now I have a quiet system that keeps the house cool in the summer and warm in the winter. I am very happy with my Carrier system. Lastly, everyone who came to my house wore masks due to covid, which I very much appreciated. Thanks to all at McMaster Heating and Air Conditioning!

I had a central air conditioner installed on 8-6-20 by McMaster heating and A/C company. They did an awesome job. All the workers were polite and very efficient. In 2011 they also installed a 4 ton gas furnace in the attic with all the ducts, and I am very pleased. I highly recommend McMaster company with any heating or A/C needs. Guy Morrison

We had a new AC unit installed by McMasters recently. Ron was great to work with, gave us tons of information and options and we couldn't say no. We upgraded to a better AC unit for efficiency and the price was super competitive or better then other companies we called. The install was completed within the time frames including changing all the vents within the house.

They complied with all safety measures during this COVID time and we couldn't be happier with McMaster air. We loved them so much, we called them to install a new AC unit in my mom's house. We highly recommend McMaster Air, and will use them for all our HVAC needs.

McMaster's is the best. Honest and fair. This is the second system they have done for me. I used them in my old house and would not have trusted any one else for the job. Outstanding work and great customer service.

The whole experience from start to finishes was excellent. Ron came out and inspected my 30 year old system, even tried to revive it, but, it was just warn out. Gave fair price and realistic time frame and completed on time. System works great. Recommend McMaster for heating and air conditioning work. Services: HVAC duct & vent installation, Install thermostat, Installation, Heating system installation, Install AC

There's a good reason this company has been awarded Carrier's Presidents Award each year for the last 10 years, they are very good at what they do. Ron McMaster was straightforward, knowledgeable and his experience shows. He made suggestions to do things right, explained the base system and the features and benefits to upgrade and improve the system.

He gave me a quote for base HVAC system and options and costs to upgrade as to my needs. He supplied us with all the information needed to make an informed decision, he made it making a choice easy. Alexis in the office, was outstanding in coordination of removing old ducts, installation of units, inspection and city permit and inspection, great communication with phone calls and email updates. The techs were fast, clean efficient and good at their job. Great team representing a quality Carrier product, these folks are really good at what they do.

McMaster Air and Heat installed my new air and heating system with the best crew. In my research, it comes down to the installation company. Each member treated my home as their own home. I asked lots of questions and they were each super nice to answer and explain the system and process. If you are looking into a new HVAC system, call them for a very reasonable quote and the best installation. They left my home as clean as they found it. Give them a call and you will not be disappointed.

We highly recommend McMaster! Excellent installation of a new Furnace and Air Conditioner. The technicians did a fantastic job. They were polite and professional. The owner, Ron McMaster, was very accommodating with the selections he offered us and good value with the pricing. Services: Install thermostat, Installation, Heating system installation, Install AC

McMaster Heating and Air was referred to me by a good friend. He did a ton of research and received 6-7 estimates which saved me a lot of time. Although they were not the cheapest (but by far NOT the most expensive) I was extremely impressed by their experience, responsiveness, and knowledge. Ron McMaster arrived at my home on time for the estimate.

The office staff that arranged the appointment was very professional and made the entire process easy. Ron evaluated our old system and went into the attic and then explained all of our options. He was not pushy and I did not get the feeling he was trying to up-sell me into a higher end unit. He really knows his stuff! The quote included all new grills, a furnace, thermostats, and the new AC systems (lucky me, I have a separate AC unit for both the upstairs and downstairs). Financing was super easy and took about 2-3 minutes (not kidding).

We ended up going with a 2-stage system which runs on low speed most of the time for efficiency. It only kicks into high speed when the air differential necessitates. The crew was on time and I was very impressed with the little things like using a tarp on the floors everywhere they walked so they would not get the floor and carpet dirty. They also walked me through the thermostat settings and made sure I was comfortable with how it works.

The front office staff was very easy to work with and honestly everything was pretty much done via email. I was expecting this project to be a nightmare and it could not have gone any better. Save yourself some time. There is no need to get 5-6 estimates. Ron is honest and the crew does incredible work.

We researched and engaged several heat and air service companies. From the estimate, followup questions, installation and post installation check, McMaster was head and shoulders above the rest. We have already recommended McMaster to several friends.