Southside

Could not have had a better experience with Southside! Our AC went out before the hottest day of the year and they were able to fix it in 20 minutes. Extremely professional and prompt. Todd specifically went above and beyond. Walked us through every step in the process and displayed incredible customer service skills. Will not be going anywhere else!

I have been a customer of Southside for several years. They are very customer orientated, and provide excellent service. And I want to give special recognition to Todd, who is the technician who always comes to our house. He is always helpful, friendly, answers all of our questions, and knows his stuff! He is the best! Services: Heating system repair, HVAC system maintenance

Todd was out today to service some ductwork - on time, super friendly, fast and helped with the issue. Awesome!

I will be loyal customer for life! Mark was very patient, responsive and helpful (to both me and my dad on our several emails/calls)! And Todd and Richard did an amazing job--they replaced broken gas pipe, repaired the ducts, did AC maintenance, and still made time to answer my questions patiently and were super kind to my dog, who is also now their fan as well! Super trust-worthy, explain things to you, and really hear you out! Thank you for the EXCEPTIONAL service, i strongly recommend! Keep it up!

I talked to Mark around 4pm to give him info on the problem I had. He very kindly explained what he thought it was but assured regardless they'd get it fixed, and he had a tech scheduled for the following day at 2pm, which was wonderful! Todd came not only on time but a little early! He was very respectful, kind, and knowledgeable. He showed me what he was doing and was very patient with my questions trying to learn!

He even let my dog "help" and when he brought him a toy he played with him for a few minutes. He answered every single question I had, above and beyond what was needed. 100% will only use these guys moving forward. Prompt, considerate, kind, and efficient from start to finish. Don't hesitate for even a second to book them! Thank you Mark and Todd!

Southside H&AC was a great company to work with. Owner was responsive when I called on the weekend. Todd came to my house during the week and was very professional and timely in his work, describing the issues with my furnace. I would recommend them to others and would call them again if I need. Services: Heating system repair, HVAC system maintenance, Heating system maintenance

Excellent service from start to finish! Called about availability when my furnace went out they looked for any quick solutions first then sent out Todd a knowledgeable friendly service tech got the problem fixed quickly! Plus my dog loved him lol she is great judge of character! Thx guys!

I moved into an older house and had an accident placing a new air filter. I called south side because the furnace had an old south side sticker on it. They walked me through how to fix it on the phone and saved me a call and deductible to a repairman. I don't know how long it's been since the services or sold this unit and they didn't even ask! This kind of service And customer loyalty just doesn't exist anymore and you have my gratitude thank you so much

As Murphy's Law goes, our A/C unit went out on the early stretch of a hot, humid set of MN summer days. Looking at the Google Reviews, I was glad to see this was a local business I could support who was rated highly for fairness, quality and overall value. I do like to DIY stuff from time to time, but no amount of YouTube tutorials would have come through for me like the expertise Todd our technician had.

He was able to identify the issue quickly and explain the reasons for our issue. The fix was fast, thorough and professional (and no up-sells or pressure). I hope others put confidence in the Google Reviews like I did and have a similar experience. Thanks Southside - I'll be sure to call again when needed!

Southside Heating installed our new air conditioner. They were friendly, honest, and prompt. I would definitely recommend them for help with your heating or air conditioning. *Update 6 month later Our older furnace failed, called Southside before they opened in the morning. They called me back right away and offered to have someone there within an hour of them opening for the day.

They sent someone out and repaired the furnace for a fair price and did not try to sell me anything that I did not need. I will continue to trust and recommend this business.