Welcome to Reliable Heating and Cooling, your trusted HVAC service provider located in Indian Trail and serving the surrounding neighborhoods including Monroe, Matthews, Mint Hill, Stallings, Wesley Chapel, Weddington, and the Charlotte metro area. As a locally owned, minority-owned, and veteran-owned company, we are dedicated to providing exceptional heating, ventilation, and air conditioning solutions to our customers. Understanding the importance of a comfortable indoor environment, especially in the ever-changing climate of North Carolina, we prioritize customer satisfaction. With 15 years of experience, our highly skilled technicians specialize in HVAC repair and installation services for Heat Pumps, AC units, and Furnaces.
Business details
- Licensed
- Insured
Payment methods
- Debit cards
- Credit cards
- Financing available
Services
At Reliable Heating and Cooling, our certified technicians excel in furnace repairs and maintenance, swiftly and accurately diagnosing your heating system issues. We leave no detail unchecked, conducting comprehensive inspections and providing clear explanations and written estimates for any required repairs. Customer satisfaction is our top priority, ensuring prompt service, professionalism, and confidence in every aspect of our work. 
At Reliable Heating and Cooling, our top-notch team leads the way in new furnace installations across Southeast Charlotte and neighboring communities. Whether you're constructing a fresh abode or upgrading an older dwelling, the selection of your equipment is crucial. Count on us to guide you through the installation journey and pick out the optimal gear tailored to your requirements. Plus, we provide complimentary estimates for all new furnace installations. 
Reliable Heating and Cooling, a certified heat pump contractor, provides premium services encompassing installations, replacements, repairs, and maintenance for heat pumps. Reduce your energy expenses considerably by exploring our comprehensive offerings tailored to meet both residential and commercial needs. 
We understand the frustration when air conditioners malfunction, often at the most inconvenient moments. That's why we're here to offer our assistance! Our winning approach combines swiftness, proficiency, and a profound regard for your home. What distinguishes us from the rest is our unwavering commitment to guaranteeing the quality of our service, respecting your time, and treating both your home and air conditioning system with the utmost care. 
We specialize in the installation of dependable and effective AC units, adhering meticulously to manufacturer guidelines and our own rigorous standards. Our expert team assists you in selecting the perfect unit tailored to your requirements and financial considerations, ensuring precise sizing for optimal performance in your residence. With our skilled technicians, your AC unit is installed with utmost professionalism, followed by meticulous calibration to maximize both comfort and energy efficiency. 
Reviews (30) Ray Ridenhour
Apr 13, 2024
J.
Apr 04, 2024
Michele Rafkin
Feb 12, 2024
Myo Nwe
Feb 09, 2024
1. The service is great, 2. Prompt answer, 3. Highly qualified technician. 4. Quick communication with warranty company. I had two furnaces broke down one by one and they were wonderful taking care of them. Nick is understanding and quick to arrange getting things done. Matt fixed the furnaces well.
E. Y.
Feb 07, 2024
Lisa M.
Jan 31, 2024
Matt and Manny, the technicians who came to our home, were professional, skilled and personable. Matt was super sweet answering questions my daughter had about the installation and keeping me informed throughout the process. Nick was also very helpful in helping me to understand my estimate. Overall my experience with Reliable Heating and Cooling was good.
Sabrina Moss
Jan 16, 2024
Jacob Abraham
Jan 13, 2024
Joy Jackson
Jan 12, 2024
Michelle Orcutt
Jan 03, 2024
Amber Moss
Dec 31, 2023
I recently had a fantastic experience with this company! Their service was exceptional, they showed up on time and were extremely professional. But what really stood out to me was how friendly and approachable they were not to mention how reasonably priced everything was. I highly recommend them for all your heating and cooling needs!
Susan OShields
Dec 30, 2023
Chris Swanson
Dec 23, 2023
Sharone Halevi
Dec 14, 2023
Amy R. Fisher
Dec 11, 2023
Reliable Heating and Cooling did a phenomenal job when the gas heat and air when out. I got several estimates and they gave me the best price to replace the unit. They definitely delivered on their promise to get it done quickly. I would certainly recommend Reliable Heating and Cooling for all of your HVAC needs.
Ricardo Gabriel Junquera
Dec 10, 2023
Jovy Escobar
Dec 04, 2023
Spence J.
Dec 04, 2023
Gloria Martinez
Dec 01, 2023
Dagoberto Mendez
Nov 27, 2023
Aaron Davis
Nov 25, 2023
We're staying at an AirBnb in Charlotte and with our luck the Ac went out. I'm so impressed with the crew that came out to service. They were so quick to respond and fixed the problem. I made sure to get their info for our property as well, they seemed so knowledgeable and efficient and reasonably priced!
Samson Imonode
Nov 25, 2023
Spoonage
Nov 22, 2023
Kaitlyn Mendez
Sep 01, 2023
I had a fantastic experience with Reliable Heating and Cooling! Their HVAC contractors were professional, knowledgeable, and punctual. They efficiently installed a new AC system in my home, and it has been working flawlessly ever since. I greatly appreciate their attention to detail and commitment to quality service. I highly recommend Reliable Heating and Cooling for all your heating and cooling needs. They truly live up to their name!
Jake Stewart
Aug 16, 2020
Joshua Hammerstone
Nov 17, 2018
Jason A. was dispatched from Reliable Mechanical Services (RMS) my house in order to evaluate and report back to my insurance company about the issues going on with my A/C unit. RMS was extremely did a great job handling the insurance claim and Jason A. was an excellent face to put with RMS for my first ever dealings with them. The messages sent to my phone letting me know what was going on and when Jason was on the way was great. Thank you
A. Blondo
Oct 20, 2018
Jason A was the service tech from Reliable Mechanical Services that was assigned to check out our furnace. The problem being that the gas flame would only come on for a few seconds and then trip off. He arrived within the scheduled service call appt. time. Jason quickly diagnosed the problem as a bad flame sensor and a failing flame igniter. he did not have the replacement parts on his truck and told me that he would have to get them from the parts warehouse in the morning assuming they had them in stock.
I received a text the following morning from Jason stating that he had the parts and was on the way over to install them. He arrived within an hour and installed the new parts. PROBLEM SOLVED. I highly recommend Reliable Mechanical Services and Jason. He was very knowledable and personable.!
I received a text the following morning from Jason stating that he had the parts and was on the way over to install them. He arrived within an hour and installed the new parts. PROBLEM SOLVED. I highly recommend Reliable Mechanical Services and Jason. He was very knowledable and personable.!
Meredith Blank
Sep 02, 2018
Reliable Mechanical Services is the only company my husband and I trust for A/C related issues. Jeff, the owner of the company, has always been professional and honest to work with on all matters. Additionally, we cannot say enough wonderful things about Jason, who has performed maintenance on both of our units over the years. We highly recommend!
Adam RrrADAM Bingel
Mar 02, 2017
Great experience with these guys on numerous occasions. Have used more than once, for varying items. Very knowledgeable and professional. Reasonable priced, and more importantly, they do not try to "up-sell", as if it is serviceable, they service it, and do not try to sell you something new to make more $$$. Have a lot of trust with these guys and highly recommend.
Steven Feezor
Jan 29, 2017
I can't begin to describe how happy I was with the service RMS gave me. Shannon worked with me over the phone to get me scheduled and handled my home warranty claim. Jason, the initial tech, came out and thoroughly checked my system to find my evap coil needed to be replaced. And a 3 person crew came out and installed my parts in less than 2.5 hours.
Every interaction I had was friendly and professional from start to finish. My house is cooling great and I couldn't be happier. I will use RMS for any AC job going forward. Thanks guys!
Every interaction I had was friendly and professional from start to finish. My house is cooling great and I couldn't be happier. I will use RMS for any AC job going forward. Thanks guys!
