Brick Street Plumbing & HVAC

Service provider quickly dispatched someone to my house. He diagnosed the problem and explained the issues clearly and concisely and very was courteous.

Great experience, excellent installer and professional interaction.

The technician that installed my hot water heater was great, knowledgeable and fast, but I feel that their prices were way to high. I feel that I was over charged

Preston just left our home and he did a fabulous job. We have had this leak for a bit now and couldn't pinpoint where it was coming from. Preston came in and spent time studying things before he identified the issue. He even did a few other checks to make sure he caught all the leaks. He then fixed it quickly, explained to my husband and me what he did, and headed out. He was efficient, professional, and courteous! 5-stars!

Tylerr showed up on time as scheduled. He quickly installed our hot water heater in about 2.5 hours. Cleanup & paperwork went smoothly.

Preston was awesome very helpful and informative gave me multiple options for a solution will definitely be using Brick street moving forward!

Our tech was polite, fast, and cleaned up after installing the water heater. Thank you, Eli.

Nothing but great things to say about working with Brick Street. We needed to swap out our hot water tank and they listened to what the issue was and had someone onsite within 24hrs of contacting them. The install took almost 2hrs and Eli walked me through everything he had completed before wrapping up. Definitely would call them again for future plumbing concerns.

Eli was awesome! Very informative and polite! Would highly recommend!

Eli is not only friendly and social, but he is very efficient. Thanks for the good job

Preston was very professional and polite. He explained how our system worked while repairing it and was here and gone within an hour.

Preston does a good job when he comes to my house every time, he shows me and explains to me the problem and fixes it, no matter how tough the job is. I would recommend him a 100 times

Preston was professional, timely, knowledgeable, informative and prepared to do the work. Very pleased.

Tylerr did a fantastic job today installing my new water heater. He arrived early for the appointment. He was very professional and he completed the job in a timely fashion. He definitely gets 5 stars from me. Great work!

Tyler replaced the water heater and did a great job. He was quick, efficient and left the place very clean. He is a true professional and I highly recommend his services.

Everything went very well. The service tech, Preston, was able to fix a broken pipe and thoroughly explained in detail a follow-up to another pipe leak. He was very professional and clearly showed the work that was completed. I'm grateful the problem was resolved. Thank you very much.

After having some issues I was able to speak with Shilo who understood my concerns. Shilo dispatched Preston and Walter the same day. Preston's demeanor, professionalism and expertise. Restored my faith in Brick Street Plumbing. I hope that Brickstreet Ownership realizes how fortunate they are to have the aforementioned employees. They saved the day and now have a customer for life. Thanked Don Gay Jr, Warrenton, VA

Preston from Brick Street Pluming has done an excellent job fixing several sink faucets as well as diagnosing the issue with the toilet. He was very quick to identify the problems and fixed them. He is very friendly and conducted himself very professionally.

Eli was extremely polite and professional. Had my hot water up and running in under a hour

I have had one of the best customer experiences! Not only did Eli go above and beyond, he got it done right and that's what matters! Thanks again Eli, I'd definitely recommend you guys!

Great job your technical was on time worked quickly and knew what he was doing. I was really impressed because he wanted to go to the breaker and verify it was off before he began his work. Safety first! Will use again!

TYLERR WAS GREAT AND EFFICIENT. WAS VERY KNOWLEDGEABLE. THANKS ALOT, MY FAMILY APPRECIATE YOU FOR COMING OUT.

Great service! Excellent work and will definitely being contacting Luke for any service needed on our house! Thank you again!

I had Brick Street Plumbing install a hot water heater on June 6, 2023. The hot water heater went bad 6 months later. It took about a week to get everything scheduled for replacement, because we didn't know who to contact. The manufacture, Home Depot (where we purchased it) or the plumbing company. After we found who we should contact for the warranty, they did an amazing job and were out in 72 hours.

The plumbing company stated they will be out in the afternoon and surprised me this morning to replace the hot water heater. Tylerr was the technician and did a fantastic job on the installation, and also very professional. I highly recommend Brick Street Plumbing for any plumbing service you need.

Tylerr did an excellent job replacing our gas water heater. He was also extremely professional! Would recommend this company, and would request Tylerr if possible!

Darren, the Sales Manager, is extremely knowledgeable, personable, and trustworthy. He called almost immediately after I submitted a request for a quote on Instagram and was at my house the day after. Having had two quotes for a heating pump before he arrived and two more the following day after he left, the unit he suggested, similar in size and scope as the other, the quote was surprisingly much, much cheaper.

His team came to install the units (whole house ducted unit and ductless unit in the basement) the following week. The guys were timely, professional and efficient. I am very satisfied with both units and highly recommend Brick Street Heat and Air Inc!

My hot water heater went out as it was leaking carbon monoxide. I called American Home Shield (AHS, home warranty) and they referred me to them. The scheduling was so easy. Tyler came about a week later to install it. When he got to my home, he noted that the way the hot water heater was installed was very ineffective. He re-piped the entire system, explained it all in detail and even placed a carbon monoxide detector in the HVAC room for added safety and security.

He arrived at 2:30pm and left after 6:00pm. He didn't complain about how long it was taking, but persevered to make sure I would be safe in the home. I don't give out five stars. I actually never have, but they earned every single one of them.

I had a bathroom remodel done, and I'm extremely satisfied with their work. Tim had great communication throughout the process, and they transformed my outdated bathroom into a beautiful and functional space. The craftsmanship and attention to detail were impressive. I would hire them again without hesitation.

I recently had my HVAC system serviced by Brick Street and I couldn't be happier. The technicians were prompt, professional, and knowledgeable. They analyzed and fixed the issue rapidly, and my AC is presently working over and above anyone's expectations. Strongly suggest!

We had a small bathroom with an old shower stall, and were looking for an upgrade. I got estimates from a few contractors, including the big box guys. Tim from Brick Street had the best ideas, got back in a few days with virtual views on a laptop, and had a good (but not the lowest) price. We agreed to timeline and materials, and everything went smoothly - on time, good craftsmanship, and cleaned up afterward, every day. The final result looks great, and is much appreciated. We will definitely call Brick Street next time we want an estimate, and they will start at the front of the line.