Steve's Plumbing & A/C Service has consistently aimed to distinguish itself by surpassing expectations for our friends and neighbors. As a locally-owned and operated company, we possess intimate knowledge not only of the complexities of Hawaiian homes and plumbing and AC systems but also of the unique culture and traditions of our community. When you engage our services to address your plumbing issues, you're enlisting a plumber rooted in the local area, ensuring you receive exceptional service and trustworthy workmanship. This commitment has always been our mission, and we remain steadfast in adhering to it.
Business details
- Year established: 1987
- Licensed
- Insured
Highlights and features
- Clogged drains
- Leaking pipes
- Damaged gas lines
- No hot water
- Discolored heater pilot lights
- Reduced heating or cooling output
- Refrigerant leaks
- Broken-down AC or heater
Payment methods
- Cash, Debit cards, Credit cards, Mobile payments
Services
Opting for Steve's Plumbing & A/C Service means entrusting us with your comfort and satisfaction as our foremost priorities. Our exceptionally trained technicians are committed to surpassing expectations by ensuring the job is executed flawlessly from the outset. Count on us to deliver dependable and efficient plumbing solutions that go above and beyond what you anticipate.
Don't let a faulty AC disrupt your day or night's rest. Just one call to Steve's Plumbing & AC Service, and you're on the path to reclaiming the ideal indoor climate. Our team is characterized by rapid response times, extensive technical knowledge, and an unwavering dedication to transparency throughout the entire process.
Avoid the inconvenience of clogged drains affecting your daily routine or resulting in expensive repairs. Reach out to Steve's Plumbing & A/C today, and allow us to handle all your drain cleaning needs with professionalism, expertise, and a commitment to excellence. With our extensive years of experience and proficiency in drain cleaning, we stand as your trusted partner in Hawaii.
Reviews (22)
Jenny Champion
Nov 18, 2023
We had a backed up toilet. We have a lot going on this coming weekend and I gave Steves Plumbing a call. They came out quickly and serviced it in less than 30 minutes. SHON was very informative and very professional and doing the job. We are in the construction industry and we know what it's like to get a quality service. We would recommend Steve's plumbing to all of the Honolulu community.
G. C.
Nov 07, 2023
The biggest mahalos ever to Cy McElroy for handling the emergency plumbing repairs (on Kauai) for my rental. After seeing the work he and his team did I knew I wanted him to handle the plumbing jobs in my own home. I requested him for my job and got the same outstanding, impressive work. Professional, on time, knowledgeable, great work ethic! I will request him again and again for all of my plumbing jobs. Thank you, Cy!
Blaine K.
Nov 02, 2023
Nicholas was a great installer to work with in replacing my gas water heater and changing out my aging washer hose connection to the standpipe box. He was very prompt, polite, and fun to talk to even while working. Nick also pointed out the oversights of the previous installer. He assured me that he will do it correctly. The prices I thought was a bit on the pricey side but we needed the work to be completed before catastrophe strikes and I'll be in panic mode.
I would definitely recommend Steve's Plumbing especially if they send Nick to take care of your plumbing needs. Maybe you could ask for him by name when making your appointment. I guarantee you'll not be disappointed with his service and work attitude.
I would definitely recommend Steve's Plumbing especially if they send Nick to take care of your plumbing needs. Maybe you could ask for him by name when making your appointment. I guarantee you'll not be disappointed with his service and work attitude.
Glen Iwamoto
Oct 29, 2023
This is the third time I have used Steve's. Harley was on time, very courteous, and professional. He knew immediately what the problem was. He explained what he would be doing, and gave me an estimate. He worked efficiently, and was done quickly. He took the time to ensure that the problem was addressed before finishing up. I really don't know if they are pricey, as they are the only plumbers I have hired. I'm going to assume that their prices are fair. I will definitely call them again for my plumbing needs.
Walter You
Oct 19, 2023
Shawn arrived on time and introduced himself. Super friendly! Informed me he was performing an annual inspection on the water heater installed last year. I asked about draining it, and he gladly did, which wasn't planned. We talked story the whole time. Shawn is very respectful, highly professional and would recommend him to anyone requiring his services.
Michael Shishido
Oct 18, 2023
Anita Loando-Acohido
Oct 16, 2023
Matthew Gillander came to fix a burst leak in a 65 years old pipelines. He had the estimator come at my request to see what changes were needed as part of the house already had the newer copper pipes installed as remodeling was done. Matthew and his team did a super job and all workers explained what they would do as well as what was done when finished. Cleanup was done before they left. I am satisfied with all the work that was done as I knew it was time for the changes. Thank you Steve's Plumbing for your excellent crew.
Matt Chun
Oct 13, 2023
Our solarwater heater pump died the other day. From the start of the call, Beth (I think) answered my call right away and took all my information down. Levi came that same day and did a quick check and created the scope of work. That same day, Ryan came out at 7 pm on a Monday night with the replacement parts and started working. He explained all the steps that were being done.
In addition, we were replacing both our anode rods in the tank (preventive), and while Ryan wasn't able to get the rod out with a breaker bar (even with a lot of elbow grease and pb blaster), he came back the next day again at 7 pm with some better tools. He was able to get 1 of the rods, and replaced it. His work is solid, and doesn't leave until I was satisfied and the work was done at top notch. Highly recommend Steve's Plumbing
In addition, we were replacing both our anode rods in the tank (preventive), and while Ryan wasn't able to get the rod out with a breaker bar (even with a lot of elbow grease and pb blaster), he came back the next day again at 7 pm with some better tools. He was able to get 1 of the rods, and replaced it. His work is solid, and doesn't leave until I was satisfied and the work was done at top notch. Highly recommend Steve's Plumbing
Samantha Chung
Oct 04, 2023
MargaretG
Oct 03, 2023
#1 The plumber who came to my apt was Michael G. I cannot be more pleased. We had a stopped up toilet and he fixed it quickly and ensured it was working perfectly. He came early (thankfully) and diagnosed issue, fixed it, picked up after and was gone in no time. Totally recommend Steve's and Michael in particular. ------------------------------------------------------------------------------------------------------- #2 I need to add to the review above done a few weeks ago.
I had another issue with the same toilet (being stopped up). When I called, Steve's sent out another tech to help me out. When he got here the toilet seemed to be okay and was flushing all right. Kris T then described what he thought was the issue (probably too much toilet paper and a pretty thick brand). He even showed me how a small handful when wet of this brand was so thick and could easily clog my particular toilet.
He was so helpful and informative. We will be much more careful with the amount of paper and the brand in the future. I was so appreciative of his guidance and help. This is a company that has really wonderful plumbers that care about their customers. Again, recommend Steve's Plumbing.
I had another issue with the same toilet (being stopped up). When I called, Steve's sent out another tech to help me out. When he got here the toilet seemed to be okay and was flushing all right. Kris T then described what he thought was the issue (probably too much toilet paper and a pretty thick brand). He even showed me how a small handful when wet of this brand was so thick and could easily clog my particular toilet.
He was so helpful and informative. We will be much more careful with the amount of paper and the brand in the future. I was so appreciative of his guidance and help. This is a company that has really wonderful plumbers that care about their customers. Again, recommend Steve's Plumbing.
Jennifer Virden
Oct 01, 2023
Kris was great! Above and beyond. I made an appointment to get my water heater checked for any potential leaks, as well as for money and energy efficiency. (this year's jump in electricity prices has been very hard on our family finances) Kris answered all of our questions - and I always have a lot! So informative. Doing your own research is one thing, but sometimes you "don't know what you don't know." Can't wait to get a new energy/costs saving water heater and ALSO an all house water filtration system.
I didn't even know those existed! (Who has the time and money to keep up with their water filters? Water bottles? So much waste.) Very excited. Can't wait to see the results. Mahalo!
I didn't even know those existed! (Who has the time and money to keep up with their water filters? Water bottles? So much waste.) Very excited. Can't wait to see the results. Mahalo!
Pkbruce
Sep 21, 2023
Clyde Nishimoto
Sep 21, 2023
Corey Adams was excellent. He explained everything up front, let me know what my options were and let me know what the cost would be. He was friendly and efficient. Had the job completed quickly. Corey was true to what the TV commercial had me expecting. Put in my request online yesterday and they were here the next day. In fact they gave me an option for the same day and the next morning if I wanted. Fastest service ever.
And I should also mention the dispatcher who kept in touch with me through the whole process including calling me up offering me earlier times if I needed it. I'm sold on Steve's plumbing!
And I should also mention the dispatcher who kept in touch with me through the whole process including calling me up offering me earlier times if I needed it. I'm sold on Steve's plumbing!
Manolo B. Espiritu
Sep 18, 2023
I called for service early evening and Charlie H. arrived within 45 minutes. He was very professional and cordial. He thoroughly explained the different options I had for the the type of work that I needed to be done. He talked through the work while he was doing it and also told me what to do for future problems or issues that may occur. I really appreciate their service at that time of the night and how he completed the work in a timely and efficient manner. I would definitely call on Steve's Plumbing & A/C Service again for any future problems I may have.
Calvin Kronical
Sep 16, 2023
Rich Tucker
Sep 06, 2023
It was a great decision to call Steve's Plumbing! I had several questions for my technician as well concerns about future plumbing issues. My technician took the time explain everything, and the work that he performed was excellent quality. As a disabled veteran, it's critical to have the best service possible, and that's what Steve's Plumbing provided. My technician ( Korey D.) was on time, and extremely professional, knowledgeable, and friendly. He's truly a value add to the Steve's Plumbing ohana :-)
Lyle B. Batula
Sep 06, 2023
Our house was in desperate need of plumbing repair with leaking pipes and clogged drains. Thankfully Ryan Daniels from Steve's Plumbing showed up and after thorough investigation recommended a course of action to fix all the issues. This included replacing all old galvanized drain lines up to the city sewer line which meant digging and trenching up all old pipes and replacing with modern ABS pipes.
This was no easy task but Ryan and his crew was up to the task with professional enthusiasm and hard, hard work. Ryan constantly keep us updated on what they were doing and what the status was. Ryan is a true professional and experienced plumber and the quality of his work is a wonder to see. THANK-YOU Ryan and crew for a great quality and professional job. I highly recommend Steve's Plumbing & A/C Service for your plumbing needs!
This was no easy task but Ryan and his crew was up to the task with professional enthusiasm and hard, hard work. Ryan constantly keep us updated on what they were doing and what the status was. Ryan is a true professional and experienced plumber and the quality of his work is a wonder to see. THANK-YOU Ryan and crew for a great quality and professional job. I highly recommend Steve's Plumbing & A/C Service for your plumbing needs!
Bernice Cat
Aug 18, 2023
Contacted Steve's Plumbing and spoke with Leka regarding a clog bath tub at one of my property managements. She was very professional and was able to schedule me on the same day within two hours time. Matt was the plumber that came out to take care of the clog. He was professional, informative and I have to say he went above and beyond what I expected him to do. He actually cleaned up the bath tub which most plumbers wouldn't have done. He definitely exceeded our expectations!
John Ornellas
Aug 14, 2023
Bryan from Steve's Plumbing did high quality work on the installation of our Halo Water Filtration and Conditioning system. Very professional and highly skilled at his trade. Steve's Plumbing showed up right on-time and the installation took a few hours; very clean and done the right way! Awesome job!
Gabby Elle
Aug 13, 2023
Brian and Justin did an amazing job replacing our 2 toilets. They were so friendly and quick. They worked really well as a team and made the process so seamless. My son kept running over to them to see what they were doing and they were very nice to him. Thank you Brian and Justin! Worth every penny, this is your sign to use Steve's Plumbing
Terry Yonashiro
Aug 12, 2023
Steve's Plumbing is awesome. I called them on a Saturday to come out and fix my mothers clogged toilet. They gave me a time window that the plumber will come out to evaluate the overflowing toilet. Steve's plumbing called me and informed me that the plumber is running late but assured me that they were coming. Great communication interaction with the dispatch office at Steve's Plumbing. Plumbing technician Robert G. and another technician Nick arrived. Talked with me and evaluated the situation and explained what my options were and cost of the service.
We proceeded with a camera probe into the sewer pipe. As Robert suspected their was obstruction in the main sewer line. He recommended to snake the pipe an when the snake was retracted it revealed roots. Robert then sent the camera probe back in and just pass the cleared obstruction reviled deteriorating and collapsing main sewer pipe. Robert explained my options and gave an estimate for the main sewer line replacement and how long it would take.
After agreeing with the estimate they said we can start on Monday and by Wednesday it was all done. Robert G.and his team excavated the old sewer pipe showed me the section of pipe we looked at with the camera probe. Professional, honesty, and integrity is my experience Steve's Plumbing. Definitely use them again.
We proceeded with a camera probe into the sewer pipe. As Robert suspected their was obstruction in the main sewer line. He recommended to snake the pipe an when the snake was retracted it revealed roots. Robert then sent the camera probe back in and just pass the cleared obstruction reviled deteriorating and collapsing main sewer pipe. Robert explained my options and gave an estimate for the main sewer line replacement and how long it would take.
After agreeing with the estimate they said we can start on Monday and by Wednesday it was all done. Robert G.and his team excavated the old sewer pipe showed me the section of pipe we looked at with the camera probe. Professional, honesty, and integrity is my experience Steve's Plumbing. Definitely use them again.
Arthur Ushijima
Aug 04, 2023
Matt Gillander was the tech from Steve's Plumbing who replaced my bathroom drains. He was professional. Very thorough, careful and neat. Explained what he was doing. Was very efficient and personable. The scheduling was a little disorganized as I was given a time. Then called to adjust to an earlier time but in the end, technician came at the original appointment time. There were multiple people involved in scheduling and hence some confusion. However, the quality of the service by Matt was excellent and I recommend him highly.