Your dependable partner in Rochester, NY is Reimer HVAC, offering HVAC and plumbing services. Our seasoned professionals are committed to delivering exceptional heating, cooling, and plumbing solutions, providing peace of mind for your property's needs.
Business details
- Licensed
- Insured
Payment methods
- Cash, Debit cards, Credit cards, Mobile payments, Financing available
Services
When you need a local plumber in Rochester and Western New York, choose Reimer. Our full-service plumbing team is at your service, ready to address all your home needs, including thawing frozen pipes and clearing your shower drain. Our Rochester plumbers are available 24/7, ensuring you receive upfront estimates.
At Reimer, we are dedicated to providing top-tier services marked by exceptional craftsmanship, professionalism, and customer-centric care. Our certified electricians have the knowledge and expertise to handle a wide range of electrical tasks. They undergo regular training to stay current with the latest industry standards and techniques, ensuring your satisfaction.
Reviews (30)
Trev Dev
Oct 20, 2023
Jennifer Wagle
Oct 17, 2023
Alexica Perez
Oct 14, 2023
Greg was awesome at explaining everything that needed to be fixed and why due to my furnace dying. He made sure to explain the process, time it would take to fix, prices and what to expect for replacing my furnace. He made a stressful situation a lot less stressful and made my mind at ease. Thank you so much!
Chris Moesch
Oct 14, 2023
Andrew and Eddie thoroughly explained all of the parts of my 14 year old furnace that needed attention and were helpful in explaining the benefits of several replacement furnaces. I chose one and they then explained various finance options. I'm very confident in their expertise and recommendations. They were both very helpful and friendly. A
Crystal Marie
Oct 10, 2023
We had David come out to look at our broiler system. We wanted to try to get smart thermostats. He was very informative with our system. I am not used to broiler systems and he gave me a bunch of tips, and info I didn't know. We couldn't install the thermostats because our house wouldn't allow it too much of a process which was fine. But he did put in one's that were nice and easy to use.
He was very pet friendly as my dog can be a big baby. And was nice with my baby who kept giving his leg a hug. I would totally have him back again. I appreciate the fast service. Thanks for the great service!
He was very pet friendly as my dog can be a big baby. And was nice with my baby who kept giving his leg a hug. I would totally have him back again. I appreciate the fast service. Thanks for the great service!
Michele Maybach
Oct 07, 2023
Adam, tech who did the annual boiler maintenance check, was excellent. He was professional, yet friendly and personable. Arrival time was prompt, arriving when indicated. He was easy to work with, understood and actually heard my concerns and questions, addressing all of them (he was patient as well). Would highly recommend Adam!
Elizabeth Link
Oct 07, 2023
We have had several Services completed by Reimer and they were all great. To start, Chris R came to service our A/C unit and he let us know at each step exactly what he was doing so we understood the process. Next, Mitch J came to look at our plumbing and complete a hot water tank flush. He noticed some erosion and rusting on our main pipe and quickly made a plan to correct the problem.
The next day Todd T and Cody Z came to fix the problems Mitch had found. Todd and Cody again explained every step of the process for what they were going to do and within a few short hours it was good as new. Lastly, Patrick D came to service our furnace and he like the guys before him was very knowledgeable and efficient in the work he completed for us. Our experience with every person from the Reimer company has been great!
The next day Todd T and Cody Z came to fix the problems Mitch had found. Todd and Cody again explained every step of the process for what they were going to do and within a few short hours it was good as new. Lastly, Patrick D came to service our furnace and he like the guys before him was very knowledgeable and efficient in the work he completed for us. Our experience with every person from the Reimer company has been great!
Gary Paruta
Oct 07, 2023
Just moved in our new home and was not familiar with how to erase the various schedules in our thermastat. Zach came over sam day we called when we couldn't get the heat up to our desired temp. Zach was very pleasant and was able to figure out the thermostat and even did a check of our furnace. Will definitely use them again. Service:HVAC system maintenance
Karen Ritter
Oct 04, 2023
My hot water tank broke and I needed to turn the water off to my house as a result of it leaking. Chris S. took my call right away and came to give me an estimate that morning! It was only a few hours before Chris L and Matt came by to install my new water tank. All three were very professional, took time to explain everything and were very efficient! My day started off terrible but Chris S, Chris L and Matt came to the rescue and my day ended great!
Dayna Caito
Oct 04, 2023
I can't say enough about Reimer. As a company they are so responsive and knowledgeable. I had James C come out to do maintenance on my AC. He was so patient and taught me so much! He was thorough, he gave me options and he wasn't pushy at all. Truly a valuable experience all around. Update- I had an issue with my AC David M came out took care of the problem. Explained everything and gave me a plan moving forward. I cannot say enough about this company and David.
Gwen Ito
Oct 03, 2023
Patrick recently came to perform the annual maintenance on my furnace. In addition, he alerted me to an electrical issue with my nearby fuse box. I called an electrician that same day and got it taken care of. The situation could have been much worse had Patrick not brought it to my attention. I've been a loyal customer of Reimer's for nearly a decade. I appreciate their thoroughness and their commitment to customer safety and satisfaction.
Cheryl Sansone
Oct 03, 2023
Michael Warren is an amazing technician. He has been in my home several years now working on maintenance for my boiler and previously on my generator. He is very knowledgeable and detailed. He takes his time to ensure everything is up and running. He also picks up on things that may not be right in the home, shares the information and takes the time to explain what needs to be done to correct the issue. Mike also keeps the work area clean and leaves the space the same condition as when he arrived. Mike is a true asset to the company!
Kraft Jeffrey
Oct 02, 2023
Our technician Andrew should be the gold standard when it comes to HVAC. His knowledge and understanding of our equipment was great and I learned a tremendous amount shadowing Andrew while he did his work, he went into detail the issues so I can understand what I was in for with cost etc. I would recommend this company for averyone and ask for Andrew this guy is solid.
Tiffney Gilday
Sep 24, 2023
Tim McMahon
Sep 20, 2023
Todd from Reimer was able to replace our homes's main water supply shutoff that was as old as the 57 year old house and had a bad leak. The replacement turned out to be more complex than originally thought due to how the pipes were laid out, but Todd was able troubleshoot the issue and fix our problem.
Lisa Jacobsen
Sep 18, 2023
The service people from Reimer did an exceptional job. I had them there to inspect our air-conditioning units and they discovered some significant problems and we will be proceeding with their help to fix our problem. What was so outstanding was that the service man, James, was so personable and professional. While we are inspecting the house, we found a bat. James couldn't have been nicer in trying to help me locate the services to try to have the bat removed.
He really went out of his way to contact relatives who could give us advice. He was so kind and performed his job so efficiently and professionally that I was quite impressed. Derek was very professional in his assessment of our problem and helped come up with a solution. I wish there were more servicemen like James around. He really added that personal touch of caring for his customers and we really appreciated it! We use Reimer for our heating services as well, and have always been pleased with the service. We will continue to use them for years to come.
He really went out of his way to contact relatives who could give us advice. He was so kind and performed his job so efficiently and professionally that I was quite impressed. Derek was very professional in his assessment of our problem and helped come up with a solution. I wish there were more servicemen like James around. He really added that personal touch of caring for his customers and we really appreciated it! We use Reimer for our heating services as well, and have always been pleased with the service. We will continue to use them for years to come.
Jack Whalen
Sep 16, 2023
Bill Clicquennoi
Sep 02, 2023
C. J. Long
Sep 02, 2023
Very happy with my service from start to finish. They were able to move my appointment up a week when my tub faucet went from bad to worse. Chris L. was very knowledgeable and was able to diagnose my problem almost instantly. He then gave me a very reasonable recommendation at a fair cost. Chris S. did the install and was friendly, efficient, and did a wonderful job. Overall I am very very happy with the service I received today.
Nichole Henderson
Sep 01, 2023
Adam Bogart was awesome. He was patient and very easy to talk to. He explained the entire process and made recommendations. He didn't try to force me to buy, he explained the importance of what I needed to do and gave me all the benefits. I was totally understand sold. Service:HVAC system maintenance
Jenelle Pawlowski
Aug 25, 2023
Timothy Gadra
Aug 18, 2023
The response and service provider by Reimer was immediate and noteworthy! The diagnostic visit was thorough and the cost detailed. Chris S. Performed the service. he was punctual, professional, meticulous in his work and ensured quality assurance. We are very pleased with the results and would recommend Reimer and their workmanship.
Greg O.
Aug 15, 2023
Went with Reimer due to first hand accounts from a few different people. We got an estimate on a Monday, took a few days to make a decision, and they were able to come out the following Friday to do the AC install. They were on time and texted when they were leaving the earlier job that day so that we knew when to expect them. Install was fairly quick considering they needed to run electrical, the AC lines, place the pad and AC compressor, etc.
Connie Wolfer
Aug 08, 2023
I needed repair on my furnace Kevin was very knowledgeable and resolved my problem quickly. I decided to buy the maintenance plan from Reimer, so I also got my discount for the repair. Next I had my plumbing maintenance done Marty flushed my hot water tank and replaced the Parts in my toilets very professional and friendly. Today Dustin came to do the much needed maintenance on my air conditioner. He was very through, informative, (I learned some new things!) friendly and Professional. I can say at this point I'm very pleased with the services thank you guys
Vicky Okerlund
Aug 04, 2023
We chose Reimer to install central air in our home after hearing positive reviews from friends and colleagues. We were able to get a quote within a week and installation the following week. Greg, Kevin and Tyler were all fantastic. They were very professional, showed up on time, and we were very impressed with the quality of the installation. Highly recommend!
Danelle Quick
Jul 12, 2023
Mitch was very knowledgeable and explained the options we had available for a replacement hot water tank. Also, he was explaining the work that would be done and the benefits to becoming members. Todd and Sam were very professional, courteous, and helpful with the installation of our new tankless hot water tank. They answered all our questions and accommodated a request we had. I would absolutely recommend Reimer for any heating/cooling, or plumbing needs!
Mike Pliszka
Jul 12, 2023
Debi Werner
Jun 23, 2023
Talk about professional, responsive and considerate! This company has been all that and more since we had them install a new AC system four years ago and then again last year replaced an old boiler system with a new combi, boiler wall unit. We can't say enough good things about the employees that were here doing the work, the service maintenance men, and the office staff.
Everything has worked well as promised. We have no worries about the great comfort we have had between the heating and cooling in our home or in the future. We know they will take care of us.
Everything has worked well as promised. We have no worries about the great comfort we have had between the heating and cooling in our home or in the future. We know they will take care of us.
Keith Steward
Jun 22, 2023
Our technician, Chris S, was very professional, courteous and polite, introducing himself immediately. He then proceeded to provide outstanding customer service and an excellent customer experience, taking care of a water pipe leak we called about and another water pipe leak I had noticed just prior to him arriving. He worked quickly to repair the water pipe leaks, and completed the work leaving no mess leftover for us to clean up after.
He diagnosed a toilet leak as needing a new wax seal, and upon our request to examine the current condition of the toilet, was able to provide us valuable information so that we could make a financially wise, educated decision to schedule a future appointment to replace the toilet, instead of simply replacing the seal (which he was more than willing to do, not pushy at all). Chris S was the ideal tech, extremely qualified and personable, and someone I would highly recommend!
I will definitely be calling Reimer for future plumbing, heating and cooling needs. ***UPDATE*** The toilet has been installed, technicians Todd T and Sam showed the same professionalism and expertise that seems to be a common theme with Reimer. Old toilet was removed and new toilet installed quickly and with no mess left to clean up. Again, I highly recommend Reimer!
He diagnosed a toilet leak as needing a new wax seal, and upon our request to examine the current condition of the toilet, was able to provide us valuable information so that we could make a financially wise, educated decision to schedule a future appointment to replace the toilet, instead of simply replacing the seal (which he was more than willing to do, not pushy at all). Chris S was the ideal tech, extremely qualified and personable, and someone I would highly recommend!
I will definitely be calling Reimer for future plumbing, heating and cooling needs. ***UPDATE*** The toilet has been installed, technicians Todd T and Sam showed the same professionalism and expertise that seems to be a common theme with Reimer. Old toilet was removed and new toilet installed quickly and with no mess left to clean up. Again, I highly recommend Reimer!
Michelle Procious
May 13, 2023
This company was top Notch in customer service from start to finish. I started researching air conditioning installation and they were recommended to me through Lowe's. They immediately set up an appointment with me to come out and have a consultation with me. John from Reimer was an amazing educator for me in my new house. He had me stay by him every step of the way and he showed me everything that he was going to do and everything that needed to be done.
He provided me an even better financing option then I thought I was getting through the Lowe's credit card. He qualified me for financing through Wells Fargo. Within four days he had the air conditioning installation date. The two young guys that came to my house were Tyler and Gavin. Again, top-notch people and they showed me everything they did and educated me on the system.
They finish the job in about five hours. My house has never had AC before and they did a seamless job. The unit looks beautiful outside and it's nice and clean on the inside. They left me confident in how to use my AC system and very cool. I am fully satisfied with my selection and I would highly recommend them to anyone
He provided me an even better financing option then I thought I was getting through the Lowe's credit card. He qualified me for financing through Wells Fargo. Within four days he had the air conditioning installation date. The two young guys that came to my house were Tyler and Gavin. Again, top-notch people and they showed me everything they did and educated me on the system.
They finish the job in about five hours. My house has never had AC before and they did a seamless job. The unit looks beautiful outside and it's nice and clean on the inside. They left me confident in how to use my AC system and very cool. I am fully satisfied with my selection and I would highly recommend them to anyone