Access Heating & Air Conditioning has been serving Boise, ID and the Treasure Valley with award-winning residential and commercial HVAC services for over 50 years. Our experienced, knowledgeable team is all about providing our customers with personalized solutions they can rely on for years to come.Since we opened our doors over 50 years ago, we've always made it a priority to keep our customers front and center. So when we hear feedback like this, it puts a smile on our face. We truly do continue to put in the effort on every single call that comes through because we want to make our customers' experience a pleasant one. We've worked hard to create an exceptional team that reflects our values and you can see that from the way we answer our phones to the way our technicians provide our customers with friendly and personalized service.
One of the ways we help our customers is by educating them. That way, you'll understand how your system works and prevent issues from occurring in the future. Not only do we educate our customers, we empower them! We've had cases where a customer will call with a problem with their AC or heater, and we end up helping them fix it themselves right over the phone. We're not in the business of ripping people off and whenever the situation allows, we'll always offer up ways to troubleshoot and fix it yourself - trust us, we know which things that can safely be done yourself and which can't.
One of the ways we ensure the quality of our work stays so high is by hiring on only the best, most conscientious technicians that also have the customer-focused attitude it takes to provide top-notch service.
Highlights and features
- Design Services, Installation Services, Residential HVAC, Maintenance Services, Cooling Services, Repair Services, Heating Services, Replacement Services, Indoor Air Quality, Systems & Equipment, Commercial HVAC
Services
Heating
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Don't let the need for heating system repairs snowball into a big problem. If you live in Boise, Meridian, Kuna, Caldwell, Eagle, Nampa, or anywhere in the Treasure Valley area, Access Heating & Air Conditioning can help get your home ready for cold weather and decrease the odds of a heating breakdown during the dead of winter. We are the go-to source for heating repair service, routine maintenance, and furnace replacement in Boise. When it comes to heating services, we do it all!
Air Conditioning
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In addition to residential air conditioner repair and the installation of new central air conditioner systems, we deliver cost-effective seasonal tune-ups, annual inspections, and professional cleaning of your indoor comfort system. Regular maintenance helps you keep your air conditioner in good working order and ensures your system is always running at peak efficiency. An air conditioner is a big investment, and committing to regular professional air conditioner service will help prevent major repair costs down the road and extend the life of your system.
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Reviews (41) Nathan Berner
Aug 10, 2022
Steve Arelliano
Aug 10, 2022
This is the first time I've used Access Heating & Air. Saw there Promotion at Lowes so I took advantage of it. Instead of using my own Home Warranty Company. Richard was right on time. Your office was very polite to communicate with me. Letting me know that the Tech was on his way. Also a reminder call. (Personal) touch. Richard was very knowledgeable regarding his job and what needed to be done. And what he believed through his experience that he (recommend) not pressured should be looked at. My recommendation will be Access Heating & Air
Jessica Poffenberger
Aug 10, 2022
Access Heating & Air is very professional. They explained everything to us in detail on what we needed and made the switch very easy going. They all were courteous, polite, and very happy which in return shows that they really do love their job. Would high recommend this company for all and any of your needs.
Tyler Walker
Aug 10, 2022
Dave Tuthill
Aug 10, 2022
About 2.5 years ago, Access installed a new heating and a/c system for us in a very professional and competent way. Today we had a malfunction of the thermostat. Garrett came out and installed a replacement under warranty -- also in a timely, professional and efficient way. We have come to trust Access.
Lydia White
Jun 21, 2022
Called Access Heating & Air for maintenance & to replace filter. They had someone out to my property in less than 24 hours. Luke was the technician, he was very friendly and professional. At the end he sat down to go over exact numbers of his readings and explained what everything meant. Photos were taken as well to help visualize. He wasn't pushy to upsell products like you find most times, but explained what was recommended versus what's needed. Will definitely use again and recommend to anyone looking!
Ken Ellis
Jun 20, 2022
Shannon Williams
Jun 17, 2022
So my AC has stopped working and the first company I called who stated they offered emergency services had a technician contact me and I was told they were booked until Monday so while I was at Lowes I met a super sweet lady by the name of Linda who was working at a display table for Access and she was adamant about getting ahold of a technician to help me and this is how we got to meet a super freaking cool guy by the name of Tyler!
Extremely helpful and knowledgeable. Sadly he did inform us that my AC unit which is over 30 years old is not repairable but he is making every effort to get ahold of someone who will contact us about getting a new unit! I couldn't be happier with my experience so far! I appreciate his casual (company shirt and blue jeans) yet professional friendly demeanor!! I plan to continue using them in the future!
Extremely helpful and knowledgeable. Sadly he did inform us that my AC unit which is over 30 years old is not repairable but he is making every effort to get ahold of someone who will contact us about getting a new unit! I couldn't be happier with my experience so far! I appreciate his casual (company shirt and blue jeans) yet professional friendly demeanor!! I plan to continue using them in the future!
William
Jun 16, 2022
Von Briggs
Jun 06, 2022
I received the most awesome service from Andrew he was very efficient very knowledgeable and explained everything to me. Andrew also spent time with me showing me how to clean filters on a small system I had installed in my playroom. This well known company supplied me with no manual and did not explain how to use the system or the remote it was up to me to figure it out even with several phone calls to the company they never followed through.
He also showed me several different options of maintenance programs and things that were available if I wanted to add them. I have never had such a great experience of any company that has come to my home and done any service. I Received a call and a tracking and a picture which was very helpful to know when and a picture of the employee that was going to come to my home.
I feel comfortable if I ever have a AC or furnace issue that I can call and get great service. I can't say enough wonderful things about Andrew I will definitely request him for future services! Thanks again Von
He also showed me several different options of maintenance programs and things that were available if I wanted to add them. I have never had such a great experience of any company that has come to my home and done any service. I Received a call and a tracking and a picture which was very helpful to know when and a picture of the employee that was going to come to my home.
I feel comfortable if I ever have a AC or furnace issue that I can call and get great service. I can't say enough wonderful things about Andrew I will definitely request him for future services! Thanks again Von
Mario Ibarra
Apr 21, 2022
Ewee Adventures
Apr 11, 2022
Very professional company with great atmosphere. Great and very knowledgeable technicians who wants to help you rather than be a sales person the entire time. I highly recommend this company to anyone who wants great service and great work. There's no other HVAC company I rather have! Thank you Access for excellent clean work on my new unit!
Miles Brinkerhoff
Apr 06, 2022
I have been using Access for over a year now. I had them install a new Lennox system for me last year. The install went great. The installers were friendly nice and explained the system to me. Then I had the regular maintenance performed twice thus far. I've had the same technician both times. He was friendly and took the time to explain and show me all the important things of my system and explain what the problem was. He charged me a fair price. I would highly recommend them to anyone in the valley looking for a heating and air specialist.
Shirley Palmer
Mar 26, 2022
The tech was friendly and knowledgable. The salesman gave good info and scheduled fast install. ( I think so I would change my mind.) The installers were great. They worked hard. Made modification. Check and double checked that everything worked before they left. The price was more than I thought it should be. The finance terms were good. THANK YOU.
Jerry Moody
Mar 05, 2022
The tech who came out seemed to do a good job diagnosing the issue, but the scare tactics were layered on pretty thick. The following morning, after sleeping in a cold house, I did my due diligence and contacted another HVAC company to get a second opinion, and they not only got us temporary heat until the furnace could be repaired, but he did not use any scare tactics to try to sell me a furnace. If there is ever a next time with Access, please just diagnose the issue and objectively provide me my options. No scare tactics, please.
Charles Florin
Feb 16, 2022
The two technicians that came to do a tune up on my furnace where very professional. They took the time to explain all they where doing and told me what to do in the future and gave some pointers of how to make my furnace even more efficient. Their work ethic was excellent and they went above and beyond for me and were very thorough, it was a great experience.
Kristin Sundquist
Feb 12, 2022
Jenay Martinez
Jan 29, 2022
Rose Granado
Jan 27, 2022
Mike Brand
Jan 10, 2022
Misty Plane
Dec 30, 2021
We can not express enough how wonderful the service is. They were so helpful and out here within 30 minutes. Our technician Tyler W. Went above and beyond helping us. And explaining everything to us as he went. My parents are on disability and they tried everything possible to help u so we did not go without heat. Tyler also work close with his manager to help us and explain things to us.
We could not ask for better service and appreciate everything he and they tried to do for us. We definitely will be dealing with them in the future. And if you are blessed to have Tyler for service call you will have amazing service. Thank you for wonderful service Tyler, Misty
We could not ask for better service and appreciate everything he and they tried to do for us. We definitely will be dealing with them in the future. And if you are blessed to have Tyler for service call you will have amazing service. Thank you for wonderful service Tyler, Misty
Jake Leslie
Dec 23, 2021
Tyler Walker
Dec 22, 2021
Dave Tuthill
Dec 20, 2021
About 2.5 years ago, Access installed a new heating and a/c system for us in a very professional and competent way. Today we had a malfunction of the thermostat. Garrett came out and installed a replacement under warranty -- also in a timely, professional and efficient way. We have come to trust Access. Dave Tuthill
Bill Baran Sirkut
Dec 01, 2021
The person that visited my home was prompt and professional. They have a modern system and were able to show available improvements on a tablet where it was easy to compare. They also have a maintenance agreement where you pay a monthly cost rather than having larger singular charges at the beginning of the season that I really appreciate.
Jennifer Martin
Nov 21, 2021
We had heating maintenance and hot water tank cleaned. Very friendly and professional! The gentleman that came out was very informative on what would help our system work better and clean our air. We have 2 boys a dog and three cats so lots of pet dander. I was referred to Access heating and air in the summer when my air conditioner was freezing. They have always been quick to respond to any questions or about arriving times. I will continue to use them in the future! Thank you!
James Surber
Nov 19, 2021
D. M.
Nov 14, 2021
We had are system evaluated. The technician, Jared, was very nice. He thoroughly went through our HVAC. He explained some components that we were not familiar with, such as an old filtration system that is connected but not operable. He informed us that our unit is higher end and in good repair. He explained that regular replacement of the filter will prolong the units life and an annual check would be beneficial. The front office follow up with a phone call to ask if we had any questions. It was a pleasure dealing with Access Heating and Air.
Lynne Easterbrook
Oct 07, 2021
When my former service company "disappeared" and never returned my requests to set up routine autumn service for my furnace, I searched for companies who serice my brand of heating and air conditioning equipment and found Access. They were professional to deal with on the phone and set up a service appointment very soon. They kept me informed with texts and the service appointment went well.
The service tech complied with my request to wear a facemask to protect my autommune system complications. He was prompt and well-mannered. I look forward to using Access for my heating and cooling serice maintenance in the future and I highly recommend the company.
The service tech complied with my request to wear a facemask to protect my autommune system complications. He was prompt and well-mannered. I look forward to using Access for my heating and cooling serice maintenance in the future and I highly recommend the company.
Amity Cochrane
Sep 29, 2021
Vickie La Tourette
Sep 16, 2021
Elizabeth Johnson Davis
Aug 31, 2021
Cj G.
Apr 16, 2020
I had an issue with my furnace. Called Access, they sent a technician out the same day! The tech, Jeff, has been out to service my HVAC system in the past. He is extremely professional. You can tell he is very knowledgeable and it gives you comfort knowing your heating & air are in good hands when you call Access!
Barb O.
Nov 27, 2019
Jim B.
Sep 11, 2018
Qiuhao K.
Jul 14, 2018
Bill T.
Mar 10, 2018
Great team. Clear expectations set from sales interaction to execution of install. You can tell the team truly cares about what they are doing by seeing the attention to detail from every aspect of the job. From the straight and clean lines of the lineset, and ducting, to the question and answer to make sure the system was optimal for our use and house. Top notch in all aspects.
Joy S.
Jun 21, 2017
Ace N.
Sep 16, 2016
James and Roland were professional, efficient and extremely friendly. We have done business with Access Heating & Air for years and have never been disappointed. They do not try and sell you things you don't need and also let you know that they have the least expensive filters that we can drop by and pick up at anytime. Thanks!
Christine W.
Jul 17, 2016
If you're looking for the cheapest price - I'll flat out tell you, you're not going to find it here. If you're looking for reliable, friendly service and thorough work - call them. And be honest with them about what your situation is. They WILL work with you to provide a variety of solutions. One year, they triaged the repairs over the course of several months so it didn't hit me all at once. I will always use them for HVAC service.
Gabe R.
Jul 29, 2013
We had our AC unit serviced. This was the first time in 12 years. The serviceman gave me a short AC 101 course because, i was asking a lot of questions. He explained in depth the AC unit. He did a complete test and serviced the AC. I was very impressed with his patience and willingness to explain how the system works. I would definetly recommend this company to anyone.
