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Service Experts Heating & Air Conditioning Expert Service, Guaranteed! If you need a job done right, you call in the experts. At Service Experts Heating & Air Conditioning in Raleigh, we're committed to performing quality HVAC services. We even put it in writing. Our 100% Satisfaction Guarantee displays our commitment to upholding the highest level of heating and air conditioning services in the industry. Moreover, Service Experts in Raleigh repairs, sells and installs more heating and cooling systems than any other HVAC repair and service company in all of North America ' more people leave their home comfort up to us, so you can rest easy knowing your home is in good hands.Service Experts in Raleigh will take care of everything needed to ensure your home's comfort. Whether your air conditioner or furnace breaks on the day you need it most or you're on the lookout for indoor air quality solutions that meet the highest EPA and ENERGY STAR standards, you can trust our Raleigh team. We're experts in heating and air conditioning, and superior service is what we do best.
Reviews (35)
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Amy Chavis
Aug 10, 2022
AWESOME SERVICE! Even though I never needed a technician to come out to my property I can say that they helped me out in a big way. Out of all the different companies I called this company took time out to answer my questions. I called six different companies and each would did not even hear my concerns but acknowledged they could not do anything over the phone BUT could send a technician out which would have been costly. Contacting Service Experts solves all my problems with out spending a DIME!! Thank you' Thank you!
Jeremy Ripple
Aug 10, 2022
Nate was very professional and even after believing he found the issue initially, continued to investigate further delving into the real problem. In my opinion, that's what I want from the company I choose to work my equipment. Thanks Nate.
Melissa Little
Aug 10, 2022
Kevin, my technician, arrived promptly. He and his manager explained the benefits of services they recommended, so I purchased those. They were completed timely such that my annual AC inspection and the repairs were finished within two hours. Very pleased.
Joyce McGee
Aug 10, 2022
Very professional and arrived on time. Explained in detail what needed to be done and the costs. Will request him again when I need service.
Chris O'Rourke
Aug 10, 2022
Hans and the service experts team did an excellent job replacing an HVAC system at my house. It was a situation with a few options/trade offs (replace coil vs new system, multi-zone vs single zone, etc), the team was extremely knowledgeable worked quickly and neatly and answered all of my questions. I'd recommend service experts without hesitation.
Janet Caudill
Aug 10, 2022
I awakened on the morning of 1/21/20 with my gas heat not working! The house was very cold! Although busy, Service Experts got here within 2 hours! My furnace needed a part replaced. They very quickly went out and got the part I needed. They worked VERY hard until my furnace was working again! They were on a mission! By bed time, that same day, my house was warm, and I was very comfortable! Thank you Service Experts!
Tarsha M.
Aug 10, 2022
Daniel McEleven was very professional and he explained everything that he was doing and why. Leaving me with quotes for future services that can improve my system.
Ryan Robertson
Aug 10, 2022
Steve Snell is awesome! He was able to help me out and assist me with all my questions. He portrayed excellent customer service and I will be back only because of him for Service Experts services!
Steven Levesque
Aug 10, 2022
Called in for a service the scheduler was prompt and polite. He assigned Nathan as our service tech. Nathan called in advance and arrived at the time he promised. He quickly diagnosed the issue fixed without delay. Made sure that all of our member savings were applied on the final bill. Awesome job!
Mary Keister
Aug 10, 2022
Daniel McElveen was the technician who came to service my heating. He was running late due to extra problems with his previous customer (who had no heat), and they offered an alternate date/time for service in case their running late impacted me. A different date would have impacted me more, so Daniel came by after he finished with his previous customer, even though it meant it was almost dark. He was professional and considerate, and even brought in a couple of packages for me which had been left on my front porch.
Michael Thompson
Jun 07, 2022
Are used Service Experts regularly for many many years now they are always there on our close to the time they say how or if not they call and let me know ahead of time. The service tech, Tim, was here within the window and was very honest with me about my system and what he would and would not do to it himself to help save me some money It's an old system and could be repaired to an extent but I have been putting Band-Aids on it for quite some time. He gave me tips on how to ease the stress on the system until I can decide about getting a new one or not. A very honest individual which is very refreshing these days.
Abby Williams
Jun 07, 2022
Highly satisfied! We called and got a same day appointment. Billy came to our house to give us a quote on a new AC system and was very knowledgeable. He explained all of our options without any pressure, and explained the Advantage Protection Program as well. Billy is a great person and truly cares about people. We are going to refer our friends to Billy/ Service Experts! Thank you for your professionalism and a great experience!
Ann Eller
May 24, 2022
I really liked Tim, who performed the service. He went out of his way to make sure everything was working properly and that I understood what he was doing. He gave me an option for an extra part that would make my system start better, and showed me tangible before and after results. I felt like I could trust him. Service: A/C system repair
Jaclyn Elliott
Mar 30, 2022
Exceptional service and addressed the two gas leaks for my water heater within a few hours. Richard, the technician that did the repair was very nice and took his time to make sure it was done right. Chris Overton provided excellent customer service and made sure my issue was handled in a timely manner. I have already recommended them to others! Will use them again for sure!
Tiffany Durand
Feb 28, 2022
Matt came to replace some plumbing under the house. He was efficient and professional. He got the job done quickly for a fair price. He made sure nothing else was wrong prior to leaving. The company communicated very well. Pleasure to work with!
Julian Byles
Feb 19, 2022
I've used Service experts for numerous jobs around the house. Matt Allen has come out for most of the plumbing work and he has done a great job walking me through his process and explaining what he is doing. He has also done a great job of helping me understand what I should be on the lookout for to avoid and potential future issues with my plumbing system.
Solomon Rutzky
Feb 06, 2022
I've been a customer of Service Experts for my heating and cooling for at least 7 years now. Their technicians (most recently Daniel B.) have always been respectful and friendly. They explain what they're doing, what they've found (if anything), and answer all questions. In fact, while doing routine maintenance sometime in the past year or two, they found (and patched up) some shoddy work done by the contractor I was using prior to signing up with Service Experts.
Angela D. Williams
Jan 17, 2022
The service was excellent, the technician Mr Na was so great and very knowledgeable about every issue that was presented! He tackled them, as well as listening to my every concern! He gave me helpful money savings tips on how to lower my energy bill as well! And we all need that in times like these! I highly recommend this service to everyone! There are the best and! I also like the fact that he respected my house by covering his feet and face before entering!
Cynthia Sprecher
Jan 02, 2022
The service by Mr. Ivey was excellent. On time, professional, and respectfully performed. His knowledge and recommendations were spot on! We would recommend Service Experts to anyone that needed their services. Services: HVAC maintenance, Heating maintenance
Linda Wagamon
Dec 31, 2021
Thank you Service Experts! Daniel M was prompt and knowledgeable. His service was exemplary as he explained what he was doing. Great service as always. Service: HVAC maintenance
Margaret Peal
Dec 31, 2021
Matt is an excellent technician. He always is professional, courteous, and good with my dogs! He ensures our system is running correctly. Services: AC installation, HVAC repair, Heating system installation
Rosa Melendez
Dec 28, 2021
I was very happy with the service provided by Mathew. He was very professional, courteous, and a hard worker. I will use this company and their employee from on. Service: HVAC maintenance
Ross Yannayon
Dec 23, 2021
Daniel M. was very courteous and professional. He let us know all the actions he was taking and he worked very efficiently. When he was done, he clearly explained his findings and recommendations for any additional maintenance without any pressure to do so. We have been very pleased with Service Experts and technicians like Daniel M. solidify our commitment to then for our HVAC needs.
Peggy Roberts Korte
Nov 23, 2021
We've had them for years. They may be a bit more expensive, but we have a yearly service plan which helps. They have ALWAYS done a good job with our complex dual system.
Jefford Jerome
Nov 19, 2021
The entire process of scheduling and getting the maintenance done was great. Kelly Baker walked me through all the options on the phone, and gave me excellent counsel on what she believed was the right service/plan I should opt for. Tim showed up on time and did an excellent and professional job inspecting the furnace, explained the technical aspects of workings of the furnace and even showed me all the issues/potential problems that the furnace was facing. I couldn't be more happier with the service provided and the business itself. Great job guys!
Norma Marti
Nov 12, 2021
Yes! Matthew was very efficient and polite! He explained all aspects of the Heating Check today! I highly recommend (5 stars!) the company BECAUSE of the service representatives who are on time and work efficiently. thanks!
Sandra Norris
Nov 11, 2021
Great company to work with and Mathew was friendly and knowledgeable. It would be great if he could service our units again when needed.
David Collins
Nov 10, 2021
Replaced both our AC/Heating units with ultra efficient Lennox units and experienced significant electric bill savings. Todd Atkinson is the best sales professional that I have worked with in a long time. Highly recommend Todd & Service Experts in Raleigh!
Robert Guzzo
Nov 10, 2021
Service Technician Ben Olorvida responded to our home to troubleshoot an issue we were having. Ben arrived on time and did an outstanding job correcting our problem. He further explained in detail what and why he was doing the procedures giving me a better understanding of my system. I highly recommend Ben and Service Experts with all my heating and cooling needs.
Lora Napier Grimes
Nov 02, 2021
Todd Atkinson is knowledgeable, personable and I have recommended him to many of my friends.
Hamody Jasim
Nov 02, 2021
I used them for my office they did a good job maintaining my unit and keeping it clean. I will definitely hire them again. great company
Scott Holdsclaw
Nov 01, 2021
Furnace was not working. Nathan came out at 7am to take a look St the issue. Diagnosed problem. Checked on how old system was to see if it was in warranty (9 years into a 10 year warranty- great since it usually the other way). He found the proper replacement part and got it ordered. Part would be available in a couple days but was willing to wait for its installation until a time that we had an already scheduled service inspection (a convenience for us). Very friendly and knowledgeable. Thanks
Connie Estes
Oct 28, 2021
I have used Service Experts for almost 10 years. They always answer the phone and have been maintaining my system properly each year. Todd and Ricky recently came to my house and performed heating maintenance. I can truly say that these two employees go above and beyond for this company and I highly recommend using them for any of your heat/ac needs. Thanks again guys for providing great service.
Cristian Pacas
Oct 23, 2021
Hi everyone I highly recommend this company. Called them for our heating problem their guy Dustin knew what was wrong with it and turns out it was the heater exchanger and recommended to get a new unit since the unit was so old. Also he took his time to look under the house and saw we needed a new water heater since it was old too so we got it replace the next day and everything working fine. they were really professional and did a good job like I said before I highly recommend this company. Thanks for the good service guys
Deborah Jones
Feb 09, 2021
My tech Isais was thorough professional, timely and resolved my issue. He inspected ducts for air tightness and vents for air flow. Best inspection ever!